We have a Full-time CSR-Keno Writer position available at our Big Red Keno, 2101 W Pasewalk AVe, Norfolk, NE location. This is a rotating day/night/weekend position. Why Work Here? Competitive wagees, excellent benefit package, and growth opportunities! Come be a part of our amazing team! Position Summary The CSR is responsible for taking care of our most cherished asset; our customers. Associates will interact with customers to ensure all their service needs are met! Our CSR's are responsible for multiple 'satellite' accounts providing the highest level of customer service possible. This is a fast paced and fun work atmosphere!! Essential Duties and Responsibilities The essential functions include, but are not limited to the following: CSR Candidate must abide by and understand all keno rules and regulations Promotes positive public relations with guests Available to work flexible hours, including nights and weekends Responsible for multiple accounts/locations Ability to audit cash drawers Prepare operational reports Drive to the locations Perform other work-related duties as assigned Keno Writer Greeting Customers Enter Keno Tickets into Computer Collect money & count change Pay winning tickets Maintain an accurate bank Provide GREAT customer service and a welcoming environment