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Fiserv Solutions LLC
Internal Communications Content Writer
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Based on Wisconsin data
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What they do
A Writer writes books, stories, articles, scripts or other original material, including fiction and non-fiction. Works independently or as staff for a magazine, newspaper, journal or social media organization.
$68,239 / year median in Wisconsin
+6% projected growth
Job Description
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Internal Communications Content Writer About your role: As an Internal Communications Content Writer, you will create clear, relevant, and timely content that connects associates to company priorities, programs, and updates. You will partner with enterprise communications leaders, and cross-functional stakeholders to create content across internal channels that supports engagement, keeps associates informed and fosters a collaborative culture at Fiserv. What you'll do: Write, edit, and publish employee communications content across channels including email, intranet, newsletters, leadership communications, and enterprise announcements Partner with enterprise communications leaders, and business stakeholders to translate complex information into clear, audience-focused content Develop content strategies, message frameworks, editorial calendars, and channel plans that support associate engagement and business priorities Write and edit content for internal campaigns, executive messaging, organizational updates, and change communication initiatives Review content for clarity, consistency, accuracy, grammar, and alignment to channel standards and the Fiserv brand voice Measure content performance using engagement data, channel metrics, and stakeholder feedback to improve future communication outcomes Experience you'll need to have: 4+ years of experience in employee communications, internal communications, corporate communications, journalism, content strategy, or a related field 4+ years of experience writing, editing, and publishing content for enterprise audiences across multiple internal communication channels Experience partnering with Human Resources, senior leaders, and cross-functional stakeholders to deliver communication programs Experience creating measurable content strategies, editorial calendars, messaging frameworks, and governance processes Bachelor's degree or higher in Marketing, Communications, Business, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experience Experience that would be great to have: Experience supporting talent, culture, or associate engagement communications Experience with content management systems, intranet platforms, email publishing tools, or analytics dashboards Experience supporting change communications in a large, matrixed organization Master's degree in communications, Journalism, Business, Human Resources, or a related field How you'll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment.