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Desktop Specialist

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Stellar Consulting Solutions, LLC

Leetsdale, PA (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 6/10/2026

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Job Description

Desktop Specialist at Stellar Consulting Solutions, LLC Desktop Specialist at Stellar Consulting Solutions, LLC in Leetsdale, Pennsylvania Posted in 1 day ago.
Type:
full-time
Job Description:
Job Title:
Desktop Support Analyst II Location:
Moon Township, PA Job Description:
Job Overview:
Provides onsite desktop support while collaborating remotely with other IT teams and supported users. Strong interpersonal and customer service skills are critical Responsibilities Manage and resolve support tickets through ServiceNow Proactively pull tickets from the queue, contact users, and resolve issues Collaborate with internal IT groups as needed Handle approximately 15-25 tickets per week Work within SLAs (formal SLAs not strictly defined) Experience & Skills Junior-level experience ServiceNow experience not required (training provided) Basic understanding of ticketing systems and SLAs Strong communication skills with the ability to collaborate across teams Comfortable interacting with both technical and non-technical users

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