Dispatcher

Dispatcher Job Type:

Full Time Bartlesville, OK Bartlesville Police Department Salary:

$40,060.80

Annually Position Summary:

Provides prompt and accurate dispatching of the multiple police, fire, or related emergency response agencies through two-way radio; receives and disseminates emergency and non-emergency calls for service from citizens on the telephone; provides emergency medical dispatch to citizens on the telephone in case of a medical emergency; operates OLETS, NLETS, and NCIC communication systems. Based on the duties and responsibilities outlined in this job description, this position is considered safety sensitive.

Essential Functions:

Answers emergency and non-emergency voice and TDD calls from the public; determines the nature of the call; determines action required to appropriately deal with call. Dispatches the appropriate agency to the scene through use of radio and computer aided dispatch system; coordinates multi-unit response calls. Dispatches additional support personnel as required depending upon the situation. Maintains records on specific times associated with each call dispatched on service cards. Monitors radio communications; alarm devices and video cameras. Maintains awareness of available response units in order to dispatch calls appropriately, efficiently, and provide for officer safety. Operates OLETS, NLETS, and NCIC communication systems; types, files, and/or maintains records and logs in connection with assignments. Enters data into department computer. Monitors equipment for functional performance. Assists callers with non-emergency situations, such as giving office hours and directions to various agencies. Performs other related duties as assigned.

Requirements:

High school diploma or GED; or, any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. OLETS Certification.

A.P.C.O. EMD

Certification.

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