Dispensary Assistant Manager

The goal of the Dispensary Assistant Manager is to enhance the customer experience at the dispensary and drive sales while promoting a positive work environment geared towards growth and development. As the Dispensary Manager, you will be responsible for the day-to-day operations at the retail level which includes: hiring, onboarding, scheduling, operations, cash handling, inventory and compliance. The role requires strong leadership skills to develop the customer service skills of your staff and in turn develop strong relationships with clientele and increase sales.

Job responsibilities:

Partner with the Store Manager to execute daily operations and achieve sales goal. Support hiring, onboarding, and ongoing training of team members. Monitor iventory levels and support ordering, receiving, and merchandising. Use of software tracking systems. Reinforce company policies, procedures, and compliance standards. Support store reporting, cash handling procedures, and operational documentation. Address customer concerns and resolve escalated issues. Familiarity with product knowledge and recommendations. Create an inviting environment to gain new customers and increase returning clientele. Provide support with multiple employee initiatives and team building. Required skills Must be 21 years of age or older. 5+ years of leadership experience in a high-volume retail sales environment. Proven track record of developing talent. Desired skills Cannabis experience preferred. Experience working in a retail environment with inventory including some sort of regulated product (e.g., alcohol, pharmaceuticals, perishables, etc). About Chillwater Chill Water Cannabis Shops are built on a foundation of stability, expertise, and Minnesota roots. Backed by Commercial Investors Group (CIG), a trusted local company with 15 years of successful business in the state, we are proud to own and operate our own buildings; ensuring consistency, quality, and control over the experience we provide.

Our focus is simple:

create welcoming, thoughtful cannabis spaces where every visit feels intentional and supported. From curated products and knowledgeable guidance to community connections and exceptional service, Chill Water combines local expertise with a long-term vision to offer an elevated, reliable experience for every customer. Because when a company is rooted in its community and built to last, you can feel it in every visit.