Dual-Rate Supervisor, Poker-Full Time or Part Time

View More Jobs Dual-Rate Supervisor, Poker-Full Time or Part Time Kansas City, MO, United States (On-site) Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Starting pay is typically $23hr $7.50 hr. plus tips when dealing Schedules often include regular work in the evenings, overnight and on weekends. In this role you will sometimes deal Poker and sometimes you will be supervising Poker. Previous experience is required professionally dealing Poker in a casino. Supervises the operation in the Poker Room on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Total Return awards as appropriate. Perpetuates employee motivation utilizing positive recognition and corrective coaching. In addition, ensures game integrity and provides security of departmental assets How You Will Create the Extraordinary Lead, coach, and evaluate assigned personnel to ensure compliance with regulations, company policies, and performance standards; provide recognition, corrective feedback, and disciplinary recommendations as needed. Oversee daily operations of games, including staff assignments, game integrity, and adherence to house rules; maintain key security and monitor for unusual activity. Handle guest interactions by resolving disputes, promoting loyalty programs, and ensuring exceptional service; model and champion company service standards. Manage administrative tasks such as performance reviews, hiring recommendations, and accurate maintenance of game inventories and player ratings. Ensure compliance with Title 31/BSA and underage gaming regulations; verify financial transactions (fill slips, credit slips, markers) and maintain accurate records. Support property initiatives, attend mandatory meetings, and enforce company policies while addressing operational issues independently. What You Will Need High school diploma or equivalent required; college degree preferred. Must be 21years of age Must be able to obtain a Missouri Gaming License and pass a background check 2-5 years of casino experience required, preferably in pit operations. Knowledge of multiple Poker games and casino rules, regulations, and procedures related to pit operations preferred. Strong leadership, customer relations, and communication skills. Ability to read, write, speak, and understand English. Flexible to work any day of the week and any shift. Ability to work well with others and function as part of a team. Professional, well-groomed appearance required. Ability to walk and stand for the duration of the shift. Work inside and continuously maneuver around assigned tables in the Table Games Pit area throughout the shift, with regular breaks. Respond calmly and handle customer demands in a fast-paced environment while maintaining a positive demeanor. Enhance guest experiences through professional interaction and service. Respond effectively to visual and auditory cues. Memorize game rules and procedures. Quickly and accurately perform mathematical computations to determine winners and losers. Accurately balance chip bank at the beginning and end of shift. Maintain excellent vision (including peripheral) to protect games. Read, verify, and sign game-related documents in a confined area. Tolerate exposure to second-hand smoke, high noise levels, bright lights, and dust. Maintain regular attendance in the work environment. Knowledgeable in use of a computer and data entry

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 84247 Job Category Casino Job Schedule Full time Locations Harrah's North Kansas City (On-site)