Aqua-Tots Water Safety Instructor:

5-25

Hours Per Week Includes Saturday AT-WSI Position Objective:

Work with General Manager, Aquatic Manager and Aquatic Staff on all aquatic daily operations thereby ensuring company core values, customer satisfaction and revenue increase. Customer Service Greet customers when they come into the facility Communicate effectively with potential and existing customers Build relationships with families and get to know their names and their children's names Handle customer complaints gracefully with a win/win outcome Report to manager if complaints are unresolved Lead by example for other staff members by using the customer-focused principle in every customer interaction

AT-WSI Duties:

Uphold our Aqua-Tots Swim Schools Core Values Report to work 15 minutes prior to each shift Be in uniform (Staff shirt) when entering any AT facility or location Check pool chemicals and maintain chemical log Set up teaching areas Clean and maintain pool areas before and after each shift Understand and uphold AT fecal contamination policies Teach in accordance with AT curriculum Be knowledgeable in regards to parent questions regarding progression and AT curriculum Fill out Aqua Cards on a consistent basis Return Aqua Cards to correct place in bin Attend staff meeting and in-service trainings

Job Type:

Part-time Pay:

$11.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance On-the-job training Opportunities for advancement Paid training Referral program

Work Location:

In person