Advising Team Coach Regent University - 3.6 Virginia Beach, VA Job Details Full-time $45,000 a year 23 hours ago Benefits Disability insurance Health insurance Flexible spending account Life insurance Retirement plan Qualifications Coaching Bachelor's degree Enrollment management Team motivation (leadership skill) Analytics Full Job Description 50000575 Online/Grad Advising Staff & Administration Full time Closing on: Mar 31 2027 Add to favorites The Advising Team Coach is responsible for assessing and coaching the school advisors' performance to meet key performance metrics on a weekly and monthly basis. This is executed by data monitoring, reviewing recorded calls, and real-time coaching throughout the day. In partnership with the Assistant/Associate Director, the Advising Team Coach ensures team members contribute to school-specific goals assigned by university leadership.

Work Location:

Virginia Beach, VA Salary:

$45,000 annually Essential duties: The Advising Team Coach is assigned a specific team of Advisors to coach and hold accountable for their performance goals. Trains him/herself in program knowledge, system knowledge, and best practices in customer service and Advising. Then he/she develops training presentations and activities to help Advisors grow in these areas. Analyzes data, identifies performance gaps, and provides feedback to Advisors in real time and in routine one-on-one meetings. Documents daily, weekly, and monthly feedback to team members to demonstrate a well thought out plan of action and individualized approach to leadership. Prepares additional training for the team and models professional standards that will bring the team to a higher level of Christian professionalism.

Qualifications:

Bachelor's Degree Required 6+ Months in Enrollment Management or Equivalent Candidates must have: Excellent written and verbal communication skills Proven ability to coach/motivate a team to performance metrics Ability to remain level-headed in a high-pressure environment Excellent problem-solving/analytical skills Commitment to Regent's core values of Excellence, Innovation, and Integrity Benefits Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.