Description:

The Online Instruction Specialist is responsible for supporting, administrating, and maintaining online learning products and services, including Learning Management Systems (LMS). The position assists with course design, development, and maintenance by collaborating with content experts, developers, and project managers to create and update online learning materials that align with learning objectives and organizational needs. The position will manage relations with third-party administrators, instructors, and students and act as the primary point of contact for online products. Working closely with in-house developers, content experts, and project managers, the position helps build, maintain, and enhance online courses and training content.

Job Duties:

Develop course storyboards, content outlines, and learning experiences that align with learning objectives, curriculum standards, and organizational requirements. Develop and implement course assets (html content, content objects, videos, etc.) based on defined course material Develop and maintain online training materials (video scripts, FAQ pages, etc.) for instructors and students Monitor online services, including LMSs, for stability and functionality Create, test, and troubleshoot online content Answer support calls from instructors and other customers and conduct online training sessions, as needed Troubleshoot and resolve system administrator, instructor, and user access issues Manage course distribution Set up instructor and administrator accounts Generate system reports, run custom reports, and maintain system documentation Assist with refining system functionality, including forwarding recommendations to the development team Other duties as assigned

Skills and Abilities:

Familiarity with

HTML, CSS, LMS

platforms, MS Office Excellent oral and written communication skills Excellent organization and documentation skills Excellent presentation skills Foundational knowledge of Articulate Storyline or similar eLearning authoring tools Foundational knowledge of Adobe Creative Suite software is a plus Familiarity with eLearning standards, such as SCORM Eye for detail, continuity, and consistency

Working Conditions:

Office environment with tasks executed on a networked computer workstation. May be required to work extra hours and weekends as needed. Infrequent travel may be required.

Education/Training/Experience:

A minimum of an Associate's degree in Instructional Design or related field, or 2 years related experience Demonstrated experience using LMS systems, such as Moodle Customer support experience a plus Come join a leader in the education industry and share in our growth as we shape the future of learning. We are employee-owned and offer a competitive salary and benefits package that includes an employee profit sharing plan and 401(k) retirement plan. Visit atplearning.com to learn more about ATP and our product lines. This position is fully on-site at our Orland Park facility.

Job Type:

Full-time Pay:

$24.50 - $35.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement

Work Location:

In person