(1109423) Digital Learning & Development Consultant Diversified Services Network, Inc. - 3.7 Peoria, IL Job Details Full-time $74,000 - $78,000 a year 6 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Life insurance Qualifications Basic graphic design principles Online learning activities AI tools proficiency Color theory Online learning environment experience Needs assessment for curriculum design Online learning curriculum development Collaboration with product development teams Bachelor's degree Content performance analytics Visual communication design Developing e-learning programs E-learning platforms Agile Enterprise Learning Management Content review Generative AI Cross-functional communication Digital design Educational content composition projects Full Job Description Digital Learning & Development Consultant Hybrid | Chicago, IL or Peoria, IL Diversified Services Network, Inc. (DSN) is seeking a full-time Digital Learning & Development Consultant to join our team in their choice of Chicago, IL or Peoria, IL. We offer a hybrid work model, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview This Digital Learning & Development Consultant will support strategic digital learning initiatives that enable adoption of digital solutions across dealer and customer audiences. The consultant will leverage AI-enabled tools, agents, and emerging technologies to enhance learning analysis, accelerate content development, improve learning maintenance processes, and support scalable, role-based learning solutions. Key Responsibilities Conduct thorough learning needs analyses to identify performance gaps and translate findings into role-specific learning objectives that support business outcomes Support the design and development of comprehensive curricula targeting specific roles and responsibilities Coordinate input from cross-functional stakeholders to ensure training aligns with organizational priorities Proactively identify and engage Subject Matter Experts, and advocate for access to end users and frontline employees to gather actionable feedback that informs learning design and continuous improvement Build partnerships across departments to secure SME participation and facilitate direct learner input throughout the project lifecycle Work with external vendors and internal teams to develop and implement high-quality training programs Apply adult learning theories and various instructional methods to enhance learner engagement Align learning initiatives with business objectives and measure their impact on performance, converting organizational strategies into practical and scalable training solutions Plan and execute change management strategies for smooth adoption of new learning initiatives Communicate effectively and coordinate projects to ensure timely delivery Conduct quarterly evaluations to keep learning aligned with changing technologies, tools, and goals, eliminating overlapping training content and aligning materials to performance goals Set and manage expectations regarding project scope, funding, and timelines, ensuring development timelines, modalities, and deliverables align with user needs and objectives Collaborate on design approaches that support scalability, maintenance, and adoption Evaluate and continuously improve learning effectiveness, adoption, and business impact, leveraging feedback and performance data to refine learning experiences Recommend and test new methods to sustain long-term learning effectiveness Requirements Required Skills & Experience Bachelor's degree in Learning and Development, Instructional Design, Organizational Development, Business Administration or Management, or a related field (with demonstrated experience in learning or enablement) and 5-7 years of experience in learning and development, preferably supporting digital initiatives Proven ability to assess learning needs, develop role-based curricula, and deliver scalable, business-aligned learning solutions Experience with content optimization and agile or iterative development cycles Experience working in cross-functional, matrixed environments with Subject Matter Experts, product teams, and enterprise partners Skilled in learning management systems and other learning tools Visual storytelling ability, with an understanding of layout, color theory, and visual hierarchy to support engaging training assets Strong critical thinking and problem-solving skills to connect learning needs with business priorities Experience using generative AI tools and AI-enabled workflows to support learning analysis, content development, personalization, and quality review

Technical Proficiencies Content Authoring & AI-Enabled Development Tools:

Articulate Rise 360, Storyline 360, Clipchamp, and other digital content development platforms

Learning Management Systems:

Workday Learning or similar, for course management, tracking, and reporting

Content Management & Collaboration:

SharePoint and Microsoft Teams for document collaboration and version control

Data & Analytics Tools:

Excel, LMS reporting dashboards, and basic Power BI/Tableau reporting to track engagement and training effectiveness

Project Management Platforms:

Azure DevOps (AzDO) to manage project backlogs, sprints, tasks, and cross-functional collaboration

Soft Skills Adaptability:

Comfortable navigating ambiguity, shifting priorities, and evolving stakeholder expectations

Strategic Thinking:

Understands how learning solutions align with enterprise goals and performance metrics

Collaboration:

Builds trust and alignment across digital product, vendor, dealer, and enterprise teams Attention to

Detail:

Catches inconsistencies in content, design, or messaging that could confuse learners

Communication:

Communicates clearly and confidently, both visually and verbally, to diverse audiences

Continuous Learning:

Stays current with digital tools, learning trends, and feedback loops for ongoing improvement Benefits 401(k) Dental insurance Vision Insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Paid Holidays Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more!

https:

//www.dsnworldwide.

com Salary expectations:

74,000-78,000 per annual