This position is posted in compliance with Alabama Code §16-22-15. It is the intent to place a current employee in this position. The Student Services Coordinator provides comprehensive enrollment and student services to prospective and new students at Wallace State Community College's Oneonta Center and serves as a primary point of contact for schools, students, families, and community partners throughout the Oneonta Service Area. The Student Services Coordinator assists students throughout the enrollment process, including recruitment, admissions, financial aid, onboarding, advising, registration, and referral to appropriate College resources. This position develops strong relationships with area high schools and other educational and community partners and conducts proactive outreach designed to increase college access, enrollment, persistence, and student success. Serve as a primary point of contact for prospective and new students at the Oneonta Center, providing comprehensive assistance throughout the enrollment and registration process. Assist students with admissions, enrollment, registration, and related requirements, including navigating College systems, completing required documentation, and resolving barriers to enrollment. Provide initial academic advising and enrollment guidance, including information regarding academic programs, career pathways, course selection, placement, prerequisites, transfer opportunities, and College policies and procedures. Provide front-line assistance regarding financial aid, FAFSA completion, scholarships, eligibility requirements, deadlines, and other financial aid processes, referring students to Financial Aid personnel when specialized assistance is required. Coordinate and conduct recruitment and outreach activities throughout assigned service area, including school visits, college fairs, classroom presentations, parent programs, application events, registration events, orientations, and other enrollment initiatives. Develop and maintain strong working relationships with area high schools, counselors, administrators, teachers, career coaches, employers, community organizations, workforce partners, and other stakeholders to support recruitment and enrollment efforts. Conduct proactive outreach and follow-up with prospective, admitted, and current students to encourage completion of enrollment requirements and promote student persistence, retention, completion, transfer, and career success. Collaborate with Admissions, Recruiting, Financial Aid, Advising, Dual Enrollment, Student Services, faculty, and other College departments to connect students with appropriate resources and provide a seamless student experience. Maintain accurate documentation of student interactions and outreach activities, utilize College information and customer relationship management systems, and monitor enrollment activity to support recruitment and enrollment goals. Represent Wallace State Community College professionally at school, community, workforce, and College events; maintain confidentiality of student information; comply with FERPA and applicable College, state, and federal requirements. Perform other duties and responsibilities as assigned, required, or directed by the College. The College reserves the right to assign additional tasks and to alter or reassign job duties as necessary to meet business and operational needs. In order to perform these essential functions, the Student Services Coordinator must be present at work. Therefore, attendance is an essential function. A bachelor's degree in a related field from a regionally accredited institution is required. Must have experience in higher education, student services, enrollment management, advising, admissions, recruiting, financial aid, education, customer service, or a closely related field. Must have strong interpersonal, verbal, and written communication skills with the ability to build and maintain effective working relationships with students, parents, school personnel, employers, and community partners. Must be proficient in the use of administrative computing systems and commonly used software such as Microsoft Word, Excel, and other digital communication tools. Must be able to take initiative and work independently, meet regular deadlines, and maintain the confidentiality of student information.

APPLICATION PROCEDURE

A complete application packet must be received no later than 1 p. m., Tuesday, September 29, 2026. A complete application packet consists of: (1)Completed Wallace State Community College employment application with three work references. (2)Résumé (3)Cover letter describing specifically how your experience and qualifications meet the qualifications outlined for the position. (4)Verification of experience (employment) will be required after the interview process and prior to an offer of employment. Letter(s) must come from current and/or former employers, verifying employment experience to meet minimum required qualifications. Letter(s) must include employment dates and job title and be on official letterhead with an authorized personnel signature. (5)Separate transcripts from each college attended (photocopies will suffice until employed) Applicants must meet eligibility requirements to work in the U.S. at time of appointment. All application materials must be submitted as a complete packet and will become the property of the College. Applicants who fail to submit all required information will be disqualified. Only application packets received during the period of this announcement will be considered.

APPLICATIONS MAY BE FILED ONLINE AT

WWW.WALLACESTATE.

EDU/EMPLOYMENT Please Note:

ALL APPLICATION MATERIAL MUST BE SCANNED.

It is recommended that you have digital (such as pdf) copies of your cover letter, resume, employment verification documents (if applicable), ALL required transcripts, and any other document identified in the vacancy announcement ready when you begin the on-line application process. You will be given the opportunity to upload these documents during the process. Human Resources Monday

• Thursday 7:30 am
• 4:30 pm Friday 7:30 am
• 2:00 pm 256-352-8020 When you finish the steps to apply, you will receive an on-screen notice that you have successfully applied.

HOWEVER , this notice does not mean your application materials are complete in accordance with the vacancy announcement. It is the responsibility of the applicant to ensure they have submitted all necessary application materials in accordance with the vacancy announcement. All correspondence with applicants regarding the College's search process will be sent via e-mail. In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.

APPLICATION DEADLINE

The deadline for receipt of all application material is Tuesday, September 29, 2026.

ADDITIONAL INFORMATION

The College reserves the right to fill the position within four months of the stated deadline date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position should circumstances warrant the need to fill more than one position. Applicants scheduled for an interview may receive or review the Essential Functions for the position at the time of the personal interview. Any applicant, however, may request a copy of the Essential Functions for the position prior to the interview appointment. All male applicants between the ages of 18-26 must provide proof of Selective Service Registration. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Before an offer of employment can be made to the selected candidate, the College will require written verification (on letterhead and signed by an appropriate authority) from current and previous employers confirming the required level of experience as stated in the "Qualifications" section. Wallace State Community College is an equal opportunity employer. It is the policy of the Alabama Community College Systems, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Wallace State Community College complies with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would cause undue hardship. Applicants requiring accommodations in the application or interview process should contact the Human Resources Office at 256-352-8020 prior to the closing date of the announcement. The College reserves the right to withdraw this job announcement at any time prior to the awarding. Wallace State Community College is an active participant in the Employment Eligibility Verification Program (E-Verify). E-Verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.