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Lincoln Educational Services

Director of Student Services

Job Description

Embark on a fulfilling career with Lincoln Tech! We are seeking a Director of Student Services. Become the cornerstone of our students' journey from enrollment to graduation, fostering a supportive environment for success. As the bridge between students and various school departments, you'll develop processes and activities that enhance retention and promote student success.

Requirements Bachelor's degree or equivalent experience

3+ years of student advising experience

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to evaluate and develop student success plans based on student needs

Proficient in Microsoft Office Suite Responsibilities Assist the Director of Education and Campus President in maintaining a positive educational environment and follows up on student concerns and complaints Serve as the first point of contact for student concerns and dissatisfaction while maintaining the policies and standards set forth by the campus Help oversee activities related to improving student retention (e.g., Perfect Attendance/Academic Excellence recognition). Develops, attends, and/or participates in student events. Helps ensure that all absent students are contacted immediately

Assist with the distribution and collection of the mid-course and end-of-course student satisfaction, Campus President, and graduate surveys

Analyze reports and provide feedback to campus management Work with the Registrar to ensure that student grades and attendance are entered into the student management system database

Report items of interest or concern to the Director of Education and/or Campus President, including status change(s), student roster(s), and population report(s) on a regular basis. Initiates student status change forms

Ensure all aspects of the enrollment completion process for each student are done prior to term start. This includes, but is not limited to, verification that students' textbooks and courses materials have been ordered and received; verification that student has been enrolled in proper courses; and verification that the student is aware of term start date and all other necessary student enrollment completion process components.

Work a flexible schedule that may include evening and weekend work Full-Time Benefits Medical, Dental, Vision

Life and Disability Insurance

401(k) with Company Match

Paid Time Off and Holidays

Growth Opportunities About Us

For 80 years Lincoln Tech has been one of the nation's leading providers of career training in Healthcare, Automotive/Diesel, Skilled Trades, Information Technology.

Lincoln Tech is an Equal Opportunity and Affirmative Action Employer.

Email:

careers@lincolntech.edu

Website:

www.lincolntech.edu/careers 57-22344 — Director Student Services-18001

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance

Career Insights for Student Support Administrator

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Based on Connecticut data

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$96,184 / year median in Connecticut

+8% projected growth

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