NOTE:

Veteran Advisor - flexibility is required to allow for campus presence during Student Engagement or other campus events. Reports to the Assistant Dean, Student Services and Retention at the North Campus, Brooksville, FL. Occasional evening and/or weekend work may be required.

Note:

Job Description pending final approvals by the Strategic Leadership Team. Guides students from their initial inquiry through program completion; facilitates new student orientations; assists students in their career exploration and class selections; provides case management and assistance for targeted student populations and tracks program completion; and participates in community outreach events/activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These requirements are a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as an exhaustive list of specific duties and responsibilities. Management may direct employees to perform job-related tasks other than those specifically presented in this description. Assists students in planning a program of study, interprets college-placement test scores, and assesses students' readiness to begin college level work. Advises students in appropriate course selection and instructs students in the online registration process, utilizing various modalities. Identifies and resolves barriers to student success utilizing coaching principles. Incorporate research-based retention and persistence strategies for case management of students at risk of non-completion. Assists students with initial career advisement, refers them to the College's career exploration tool, and guides students to appropriate career resources. Recruits and conducts outreach activities to high school students and other college-bound individuals or groups. As appropriate, serves as dual enrollment advisor with area public, private and home schools. Facilitates student orientations and campus tours. Assists the Assistant Dean of Student Affairs & Enrollment Management with functions related to academic advising, such as, but not limited to testing, orientation, career assessment, transfer workshops, and other activities including high school and community outreach events. Provides guidance to students about transfer requirements. Participates and/or organizes annual Transfer Fair. Assists the Assistant Dean of Student Affairs & Enrollment Management with community outreach and retention initiatives and related follow-up and reports. Utilizes a wide range of software and computer systems to track and analyze student progression and retention. Represents the Assistant Dean of Student Affairs and Enrollment Management in his or her absence, as assigned. Works with the student information system to provide online academic advising assistance to students and keeps abreast of updates and enhancements of the Enterprise Resource Planning (ERP) system as they relate to advisors. Assists in implementing the College Equity Plan. Serves on College and Campus committees and participate in Campus activities as appropriate. Performs other duties as assigned.

VETERAN ADVISING

(Select Personnel Only) - If assigned to serve in Veterans also: Serves as the VA School Certifying Official (SCO) for the campus, and other campuses during peak certifying periods. Advises students using VA Education Benefits on eligibility, application processes, and the application of educational benefits to their academic program and course schedule. Assists students on internal VA processes for the processing of VA Education Benefits (i.e. VA Certification Request (VCR) or CW Young Tuition Waiver)

MINIMUM REQUIREMENTS EDUCATION REQUIREMENTS / QUALIFICATIONS

Bachelor's degree in Counseling, Psychology, Human Services, Education, or related field from a regionally accredited institution.

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of theories and best practices in academic advising and retention. Thorough understanding of all PHSC certificate, associate, and bachelor's degree programs. Knowledge of college and community resources including student accessibility services, veterans' program, student support, learning support, and student assistance programs. Knowledge of transfer issues and articulation agreements, PHSC policies and procedures, FERPA regulations, and relevant legislative changes. Knowledge of customer service principles. Knowledge of applicable student support programs, academic advising, and/or related programs. Knowledge of career planning principles and practices. Knowledge of applicable Federal, State, and local laws, rules, regulations, policies, and procedures. Knowledge of diverse populations and cultures. Knowledge of recordkeeping principles. Knowledge of computers and related software applications including Microsoft Office Suite. Excellent time management skills. Ability to serve diverse populations and cultures. Ability to work flexible hours including some evening and weekend hours consistent with student needs. Ability to review and analyze student needs and recommend appropriate success strategies and referrals. Ability to manage large amounts of information related to academic programs, college policies and procedures, and federal regulations. Strong organizational and administrative skills and the ability to prioritize and meet deadlines. Demonstrated ability to manage multiple activities and maintain flexibility. Demonstrated leadership practices and ability to think strategically to support change and innovation. Experience with advising students on academic, finance or career issues. Excellent customer relations skills and the ability to establish and maintain a professional working relationship. Public speaking skills including the ability to engage groups as a part of workshops and structured presentations. Ability to work independently with little supervision. Ability to prioritize work requirements and demonstrate independent decision making. Effective communication and interpersonal skills as applied to interaction with coworkers, supervisor, and the general public. Ability to coordinate student support programs or services; provide excellent customer service; promote services and maintain records.

CERTIFICATES, LICENSES, & REGISTRATIONS

Certification in the department's advising model required by the end of the employment probationary period.

SUPERVISORY RESPONSIBILITIES

None

PREFERRED QUALIFICATIONS

Master's degree in Counseling, Psychology, Human Services, Education, or related field from a regionally accredited institution and 2 years of experience in academic advising, student services, or higher education, strongly preferred. Fluency in Spanish All required application material must be uploaded via the online application system.

The application materials required are:

1. Cover letter 2. Current resume 3. Copy of transcripts 4. Proof of eligibility, if claiming a right of Veteran's Preference (DD-214 and/or any additional supporting documentation, as required) • No other submitted materials will qualify you to be considered for this position. The application review process may be initiated with unofficial transcripts; however, official transcripts must be received during the initial term of hire. Applications with incomplete or incorrect documents will not be considered.