To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY

This position is for a full-time or part-time degree seeking student at Kirkwood. Under limited supervision, provide support to the operations of Kirkwood Global Learning department by assisting the team and working on projects as determined by the Global Learning staff. This position requires cross-cultural awareness, customer service skills, problem-solving skills, organizational skills, and computer skills.

UNIVERSAL CORE COMPETENCIES

Advocate for Continual Improvement

• empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability
• working together with a willingness to take ownership and account for our actions. Champion Service
• anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance
• commitment to excellence even in the face of adversity or delay in achieving success. Lead
• regardless of title, through positive influence.

Welcome everyone to the Global Learning Office at the front desk in 2008 Iowa Hall Communicate via phone, email, and in person with staff and students Assist Global Learning department, including Study Abroad, English Language Acquisition, International Admissions, and International Student Services Hold consistent office hours Assist with events, activities, driving students as needed Perform other duties as assigned

PERFORMANCE EXPECTATIONS

Must possess a customer service attitude Must possess effective time management and organizational skills Must have the ability to get along with diverse personalities/populations Be able express oneself clearly and effectively in oral and written form Must have a valid driver's license and good driving record Willingness to perform tasks as assigned The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Position involves working in an office setting. Constant (67-100%) standing conducting presentations or standing at tables, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. Must be a full-time or part-time degree seeking student at Kirkwood Community College who is in good standing academically and with the Dean of Students office Must be able to work consistent schedule during semester (sometime during normal office hours of 8 am to 5 pm and occasional off hours).

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS

Plans to stay at Kirkwood for at least one full academic year (fall and spring semester) Willingness to work evening/weekend hours as requested Able to work in the summer for summer orientations and other projects Valid driver's License Cross-cultural experience is preferred

EEO/AA STATEMENT

It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, 319-398-5572, equity@kirkwood.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582,

Telephone:

(303) 844-5695

FAX:

(303) 844-4303, TDD 800-877-8339

Email:

OCR.Denver@ed.gov .

WHY KIRKWOOD

Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. Review of applications will continue until the position is filled.