Division Name:

Student Affairs Department:

Dean of Students Job Summary Assists students and parents/family members with problem resolution and identifying barriers to and resources for student success. Serves as ombudsperson for students and parents/family members, connecting to resources, explaining processes, and providing advice. Advocates for students and student issues regarding university policies and practices. Conducts interventions with students to direct to appropriate resources. Consults with faculty and staff on how to best manage concerning student behaviors. Liaisons with on and off campus resources to provide service linkages for students. Responds to student, parent/family, faculty/staff, and community inquiries by phone, email, and in-person. Additional Information Benefits include time away from work for eligible employees and the option to participate in the University's 403(b) Plan . Salary Rate / Pay Rate $50.00 per hour Required Qualifications Master's degree Minimum of ten years of experience in student affairs/services at a college/university Experience working with parents and family members of college students Experience mediating conflicts and addressing concerns from students and their parents/family members Ability to work in a high-demand environment, work cooperatively in a team setting, multi-task and self-initiate work independently Ability to interpret policy and implement documented procedures accurately Excellent written, oral, administrative, and organizational skills; demonstrated experience in creating productive work relationships with peers as well as students Highly dependable and displays a professional manner, is student-service oriented, and able to work with diverse constituencies in an equitable manner Proposed Starting Date October 2026 Special Instructions for Applicants Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Extra Help employees may only work up to 28 hours per week for all University employment and are paid for hours worked only. Extra Help employment does not guarantee permanent employment. Extra Help employees may only work up to 900 total hours.

Sponsorship:

Applicants for this position must be currently legally authorized to work for Illinois State University in the United States. Illinois State University will not sponsor or take over the sponsorship of an employment visa for this opportunity. Illinois State University is not a qualifying employer for the

STEM OPT

benefit: only the 12-month OPT may be used to work at Illinois State University. Contact Information for Applicants Kira Shelton Human Resources kgshelt@ilstu.edu (309) 438-2120 Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383 . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311 . Back to job listing