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Harper College

Student Aide - Prospect Heights Learning and Career Center

Entry-Level JobVerifiedNo experience needed

Career Insights for Student Support Administrator

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$81,778 / year median in Illinois

+7% projected growth

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Job Description

  • This position is located in Prospect Heights at the Learning and Career Center (LCC) satellite location
  • 1375 South Wolf Road, Prospect Heights, IL 60070, approximately 10 miles East of the Palatine campus
  • Schedule Information:
    The LCC has long regular open hours (see below); student worker schedules are determined individually based on course schedule and LCC shift coverage needs: Sunday N.A. Monday 8 am
  • 10 pm Tuesday 8 am
  • 10 pm Wednesday 8 am
  • 10 pm Thursday 8 am
  • 10 pm Friday 8 am
  • 4:30 pm Saturday N.
A.
Maximum hours per week:
15 hours per week standard; maximum 20
Duties of Position:
Greets and assists Harper College Learning and Career Center students, employees, and the public. Provides excellent customer service to all site users. Answers phones; assists with applications; accesses multiple information systems for operations support; assists with events and programs including the LCC food pantry; and works with a variety of staff for special projects as needed to support faculty, students, and the community. Multilingual students (especially speakers of Spanish, Ukrainian, Russian, and other high-frequency world languages) are an asset, but languages are not a requirement of the job. An inclusive attitude, comfort with learning new technology, and excellent customer service orientation is key. Occasional lifting up to 25 lbs. is required, as is the ability to push heavier wheeled items.