MAJOR RESPONSIBILITIES

Student Support:

Greet students and visitors in a friendly and professional manner, providing excellent customer service. Giving tours to prospective students and sending personal notes to prospective students after tours. Direct students to appropriate resources or departments for additional academic or student support services.

Office Organization & Clerical Tasks:

Maintain tidy and organized office spaces, ensuring all enrollment and admission materials are up to date and accessible. Prepare and distribute newsletters, flyers, or event announcements about enrollment events and services. Assist in Mailing letters to prospective students, organizing and responding to returned mailings, and making campus visit packets.

Special Projects & Event Support:

Provide support for enrollment & admissions office outreach efforts, including creating promotional materials and managing event logistics.

Qualifications:

No prior experience is required, though customer service or office support experience is a plus. Strong organizational skills, attention to detail, and communication skills, with a positive and approachable attitude. Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to maintain confidentiality and handle sensitive student information.

Starting Salary Range:

$15.00 per hour

Classification:

Work Study Minimum Federal Work-Study Qualifications:

Must have a high school diploma or GED. Student must have completed the current FAFSA on file demonstrating financial need. Currently enrolled in a minimum of 1 credit hour or more of eligible courses. Maintain an aid-eligible Satisfactory Academic Progress (SAP) status. The student cannot have any incomplete financial aid requirements. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights. At Ivy Tech, you'll be part of something bigger, where collaboration fuels innovation, learning is a shared journey, and meaningful goals become life-changing achievements. As Indiana's only full-fledged community college, we're deeply rooted in our mission to empower students, strengthen communities, and support one another every step of the way. No matter your role, you'll be valued, supported, and inspired because here, people come first. Our faculty and staff are united by purpose, driven by passion, and proud of the difference we make together. Join a team where your work matters. Discover your potential. Make your impact. Ivy Tech is the largest singly accredited community college system in the nation. Providing education across Indiana, we motivate and inspire students as they pursue their futures. 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