Student Success Intake Specialist

Top Horizontal Menu Skip to main content Alt + 1 Skip to page footer Alt + 2 Menu , Home Page Options Jobs Location Search Assistance Sign In Hide sub menu Hide Dashboard Alerts Accessibility Home My Dashboard Standard Job Search Job Search Results Job Details Top Job Details Here are the details for the selected job. You may need to scroll down to see all the information about the job, including the job description. If you wish to apply for this job click on the Apply button.

Note:

if you click on the Apply button, a new browser window will open displaying the third party web site that is the source of this job.

WARNING:

Always be on the lookout for job scams! Learn more about identity theft Opens in new window First Job Previous Job 487 of 10,000 Next Job Last Job Share More Like This Salary Not Available Position range in 7th Regional Labor Market Area, Shreveport $47k - $110k Per Year Student Success Intake Specialist Southern University at Shreveport

Occupation:

Social Workers, All Other

Location:

Shreveport, LA - 71129 Positions available: 1 Job #: 3486188

Source:

Inside Higher Ed | Southern University at Shreveport

Posted:

04/03/2026

Web Site:

www.insidehighered.com

Job Type:

Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full Time Job Description Help for Partial Job Description. Opens a new window. Job Details Student Success Intake SpecialistCareers at

SUSLA SUMMARY

Under immediate supervision of the Executive Director for retention and Student Outcomes, the Student Success Specialist will serve as a part-time position within the Center for Student Success. The specialist will serve as the first point of contact for students seeking academic advising, success coaching, and other student support services. This position provides administrative and operational support for the Center while assisting students with accessing campus resources. The candidate must demonstrate excellent customer service skills, strong organizational ability, and the capacity to manage multiple tasks while supporting the daily operations of the Center for Student Success. This position may work up to 30 hours per week.

PRIMARY RESPONSIBILITIES

• Professionally greet students, faculty, and visitors entering the Center for Student Success.
• Provide general assistance and information to students regarding advising, tutoring, registration, and other student support services.
• Assist students with scheduling advising and success coaching appointments.
• Answer and make telephone calls and respond to general inquiries.
• Monitor student check-in procedures for advising appointments and direct students to appropriate staff members.
• Provide administrative support for Success Coaches and advising staff.
• Maintain office records and assist with filing and organizing student documents.
• Retrieve and distribute mail and departmental correspondence.
• Complete institutional forms such as purchase requisitions, travel requests, and other administrative documentation when required.
• Maintain office supplies and assist with ordering supplies when needed.
• Assist with student success events, outreach activities, and other center initiatives.
• Perform other duties as assigned by the Executive Director of Student Success.
• Conduct initial intake for students visiting the Center to determine the nature of their request.
• Document student needs using established intake procedures or systems.
• Direct students to appropriate services including advising, tutoring, and registration support.
• Track general trends in student visits and communicate recurring issues to staff.

Additional Information Help for Additional Information. Opens a new window.

REQUIRED EDUCATION AND EXPERIENCE

• Associate degree required.
• Minimum of one year of relevant office, administrative, or customer service experience.
• Strong interpersonal and communication skills.
• Computer and data entry skills required.
• Ability to work both independently and within a team environment.
• Must be dependable and able to maintain confidentiality of student information.
• Organizational and time management skills required.
• Knowledge of Microsoft Office, internet applications, and Banner software or the ability to learn.

PREFERRED QUALIFICATIONS

• Bachelor's degree preferred.
• Two years of office experience in a higher education setting.
• Familiarity with student services such as advising, registration, or academic support programs.

TYPE:

Part-time

COMPENSATION

$23,400