Overview Join our dynamic educational team as a Student Services Associate, where your enthusiasm and organizational skills will play a vital role in supporting student success and institutional excellence. In this energetic role, you will serve as a key point of contact for students, staff, and faculty, ensuring smooth administrative operations and fostering a welcoming environment. Your proactive approach will help streamline admissions, enrollment, and student services processes while maintaining compliance with educational policies and regulations. This paid position offers an exciting opportunity to contribute to an academic institution's mission of empowering learners and building vibrant educational communities. Responsibilities Provide exceptional customer service to students, prospective applicants, faculty, and staff through in-person interactions, phone calls, and email correspondence. Assist with student recruitment efforts by guiding prospective students through the admissions process and answering their inquiries. Manage student information within the student information system (SIS) and Customer Relationship Management (CRM) systems to ensure data accuracy and confidentiality. Support enrollment management activities by processing applications, updating records, and coordinating registration procedures. Maintain compliance with educational regulations and school policies while handling sensitive or confidential information with integrity. Prepare reports using spreadsheets and data management tools to track enrollment trends, student demographics, and academic progress. Collaborate with team members to organize campus events, orientations, and academic advising sessions that enhance student engagement. Utilize Microsoft Office tools to create documents, presentations, and spreadsheets that support administrative functions. Contribute to the development of outreach strategies for student recruitment campaigns and educational fairs. Assist in maintaining accurate records related to academic advising, teaching schedules, and school policy updates. Qualifications Proven experience in education administration or working within an academic institution environment. Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) along with familiarity with spreadsheets for data analysis. Experience with student information systems (such as Ellucian or similar platforms) and CRM systems for managing student data effectively. Excellent public speaking skills combined with the ability to communicate clearly and professionally across diverse audiences. Knowledge of admissions processes, enrollment management practices, and educational compliance standards. Demonstrated ability to handle confidential information responsibly while maintaining accuracy in data management. Prior experience working directly with students or in customer service roles within educational settings is highly desirable. Strong organizational skills with the ability to manage multiple priorities efficiently while working collaboratively within a team environment. Familiarity with teaching or academic advising is a plus; a background in university experience enhances understanding of higher education dynamics. This position is ideal for motivated individuals eager to make a meaningful impact on students' educational journeys while developing their skills in education administration and student services. Join us to help shape future leaders through dedicated support and innovative engagement!

Pay:

$18.00 - $22.00 per hour Expected hours: 33.0 per week

Work Location:

In person