Assistant Director of Transfer and Adult Student Services Winston-Salem State University
1 Winston-Salem, NC Job Details Full-time 23 hours ago Benefits Retirement plan Qualifications Experience working with post-secondary students Educational administrative software Banner Academic institution experience Student information system Driver's License Ellucian University experience Full Job Description Position Details Classification Information Position Classification Title Academic Services Professional, Specialist FLSA Exempt Position Class 89834 Position Overview Join the Ramily! Join the Ramily! Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence. Situated in Winston-Salem, North Carolina—known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways. With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn. Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below: UNC System Employee Benefits Central UNC System Retirement Benefits WSSU Holiday Schedule WSSU Discounts and Perks Position Summary Winston-Salem State University is seeking an Assistant Director of Transfer and Adult Student Services. The Assistant Director of Transfer and Adult Student Services will provide leadership for transfer recruitment, community college partnerships, transfer and adult learner programs and events, graduation services, transfer articulation, academic progress, and operational improvement. This position plays a significant role in advancing WSSU's transfer enrollment strategy by developing strong recruitment pipelines and sustainable partnerships with community colleges and other transfer-serving institutions. The Assistant Director works collaboratively with Admissions, the Registrar's Office, Academic Affairs, academic departments, Enrollment Management, Student Affairs, community colleges, and other internal and external partners. Responsibilities of the Assistant Director of Transfer and Adult Student Services include: Provide leadership for the development, coordination, implementation, and assessment of comprehensive programs and events for prospective and enrolled transfer students and adult learners. Oversee staff, services, policies, and programs that enhance the experience of non-traditional students, including transfer student, adult learners, readmits, and other students with unique educational backgrounds. Develop an annual calendar of transfer and adult learner recruitment, transition, engagement, retention, and degree-completion programs. Coordinate signature recruitment events such as Transfer Preview Days, Transfer Open Houses, Instant Decision Days, community college recruitment events, adult learner information sessions, and other enrollment-focused programs. Build relationships with community colleges, workforce development organizations, and employers to establish strong transfer pipelines and pathways. Represent WSSU at transfer fairs, community college visits, adult education events, and other outreach opportunities to promote the university's offerings. Coordinate transition programming, including transfer orientation activities, welcome programs, academic preparation workshops, and new transfer student engagement initiatives. Develop initiatives to promote a sense of community for adult learners, foster engagement in campus life, peer mentoring programs, and student success groups. Coordinate academic success workshops, transfer student appreciation activities, networking opportunities, resource fairs, career preparation programs, and degree-completion initiatives. Provide specialized support for adult learners, including guidance on recognizing prior learning, credit for military experience, and flexible course scheduling options. Offer tailored advising for adult learners returning to school, balancing academic, professional, and personal responsibilities. Review degree audits for transfer students and adult learners to ensure accurate course equivalencies and credit transfer, and to guide students through the process of selecting courses that align with their academic goals. Conduct thorough audits of students' academic records to verify they are on track to meet degree requirements and provide advice on any academic deficiencies or course substitutions. Develop programming specifically responsive to the needs of adult learners, including students balancing employment, family responsibilities, and academic obligations. Collaborate with campus support services, such as tutoring, counseling, career services, and financial aid, to ensure students have the resources needed to overcome academic and personal challenges. Monitor academic performance and retention data to identify at-risk students and implement timely interventions to increase graduation rates. Collect, analyze, and report on recruitment, retention, and graduation data for transfer and adult learners, using the data to improve student services and inform future strategies. Evaluate participation and program outcomes and use student feedback and data to continuously improve transfer and adult learner programming. Prepare and present regular reports on the effectiveness of transfer and adult learner recruitment and retention programs to university leadership. Position Information Position Number 000729 Working Position Title Assistant Director of Transfer and Adult Student Services Building and Room No. Cleon F. Thompson Center 2nd Floor Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. 12 Requirements and Preferences Position required to work during periods of adverse weather or other emergencies Not Mandatory Normal Work Schedule 8:30 am
- 5:30 pm/ 9:00 am
- 6 pm; Monday
- Friday with some evening and weekend work hours.
plus Travel Department Required Skills Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions 2-4 years of professional experience in higher education, specializing in transfer student services, adult learner services, or student success. 2-4 years of experience working with Ellucian Banner systems. Preferred Years Experience, Skills, Training, Education Strong interpersonal, communication, and counseling skills, with the ability to connect with a varied population of adult learners and transfer students. Strong organizational and time-management skills, with the ability to manage multiple priorities. Ability to analyze academic records, degree audits, and transcripts, ensuring proper credit transfer and degree completion. Proficiency with Microsoft Office Suite and student management systems, with the ability to learn new systems as needed. Ability to work collaboratively across campus departments to support students' academic success Required License or Certification Valid US Driver's License Yes Commercial Driver's License Required No Physical Required No List any other medical/drug tests required Posting Details Posting Details Internal Posting Only No Time Limited Position No Appointment Length Salary Commensurate with education and experience Open Date 09/02/2026 Close Date Open Until Filled Yes Special Instructions Summary Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:
A criminal background check will be conducted on the candidate finalist prior to the offer of employment. If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. If you have general questions about the application process, you may contact Human Resources at . Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
