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University of Nebraska-Lincoln

Academic Services Specialist

Career Insights for Student Support Administrator

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$83,861 / year median in Nebraska

+8% projected growth

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Job Description

Position Information Position Information Working Title Academic Services Specialist Department Office of the University Registrar-0961 Requisition Number S_260643 Posting Open Date 08/13/2026
Application Review Date:
(To ensure consideration, please submit all application materials before review date) 09/01/2026 Posting Close Date Open Until Filled Yes Description of Work The Academic Services Specialist will perform detailed verifications of major, minor, and degree requirements for the undergraduate colleges using the degree management system while maintaining a well-developed knowledge of degree requirements and office procedures. This position will work with college deans' offices, faculty, and advisers concerning students' graduation requirements and substitution/waivers. Perform accurate and timely proofing of graduation related materials including diplomas and program content, and assist with commencement preparations and ceremony student check-in. In addition, the Academic Services Specialist will provide overall registrar customer service support to the campus by helping students with the enrollment process, troubleshooting issues and alleviating concerns. Support the campus community in connecting degree requirements, degree pathway building, and enrollment. Provide student customer service for transcripts, verifications, and other needed documents. Assist Faculty and Staff with questions regarding class schedule, grading, and other inquiries. This position will provide support for general office customer service duties related to academic services via phone, email, and other means of communication. The Academic Services Specialist will maintain students' academic records. Scan images of student records into the document retention system. Review transfer credit and other documentation in students' academic records. Additional duties as assigned. The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment.
See https:
//equity.unl.edu/notice-nondiscrimination/ . EEO Statement Minimum Required Qualifications Associates degree and one year of customer experience, equivalent education and experience considered. Must have computer proficiency in office applications. Strong written and verbal communication skills. Preferred Qualifications Prefer bachelor's degree; High volume data entry experience. Experience working with academic policies and procedures. Ability to print, read and interpret degree audits. Familiarity with PeopleSoft (MyRed) system. Pre-Placement Driving Record Review Required No Physical Required No Commercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No Criminal History Background Check Required Yes Posted Salary $17.308/hr minimum How to Apply Click on "Apply to this Job". You will then either create an application or edit your current application that is on file. For questions or accommodations related to this position contact Sandy Airan, sairan2@unl.edu Job Category (old) Office/Service Job Type Full-Time Alternate Work Schedule (if other than 8-5) Work Location (City, State) Lincoln, NE Position funded by grant or other form of temporary funding? No If Temporary, indicate end date
Planned Hire Date:
Appointment End Date Supplemental Questions Required fields are indicated with an asterisk (•). • Please detail your computer proficiency in office applications. (Open Ended Question) • Please describe your customer service experience, including years of experience. (Open Ended Question) Required Documents Required Documents Resume Cover Letter List of References Optional Documents