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Colby-Sawyer College

Learning Specialist

Career Insights for Student Support Administrator

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Based on New Hampshire data

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$92,396 / year median in New Hampshire

+5% projected growth

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Job Description

This position splits its time between reviewing supporting documentation and requests for accommodations from students at the undergraduate and graduate level; following the interactive process to determine appropriate accommodations; providing students guidance on how to access support services; and providing executive functioning coaching all in an effort to empower students to be independent, successful, and confident learners. This is a 20 hour/week 9month/year position reporting to the Director of Access Resources. Essential Job Functions Review and interpret relevant documentation (including Psychoeducational and Neuropsychological evaluations) and conduct student interviews necessary to gather all relevant information needed to determine appropriate accommodations. If approved, develop an appropriate letter of accommodation. Manage a student caseload (determined by the Director). Provide students with weekly meetings focusing on individualized study, social-emotional, and executive functioning skills to meet student needs. With the director, work with students, faculty, staff, and other constituents to meet the needs of students with disabilities. Encourage students' use of support services available throughout campus including Baird Health and Counseling, Harrington Center, Res Ed, peer/professional tutoring at the SLC, and the library. Stay informed of disability laws, maintain confidentiality according to FERPA, and maintain detailed, confidential, and accurate notes about student meetings and progress. Demonstrate proficiency in oral and written communications, research, analytical and problem-solving skills. Work with varied student situations professionally and confidentially. Partner with the Director in developing policies and maintaining compliance with CSC policies, ADA as amended, Section 504, and federal and state laws. Assist in proctoring accommodated exams.
Coordinate peer-note takers and distribution of class notes while maintaining student confidentiality. Qualifications Bachelor's Degree in Special Education or in a related field; Master's preferred. 1-3 years' experience in areas of special education or working with students with disabilities in a Higher Education setting: training that includes college-level disability services, disability assessment, and ADA/504 compliance. Ability to communicate with a wide constituency and target written communication to specific audiences (faculty, students, staff, families, and community members). Broad base of technical knowledge and skills related to organizing and maintaining records systems. Expertise in Microsoft Office and the ability to learn new software packages as needed. An understanding of disability and confidentiality regulations pertaining to higher education. Sensitivity and respect for cultural, educational, gender, religious, racial, and socioeconomic differences.