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Lorain County Community College

Student Worker Help Desk- Campus Technologies

Entry-Level JobVerifiedNo experience needed

Career Insights for Student Support Administrator

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$82,582 / year median in Ohio

+6% projected growth

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Job Description

The Help Desk Student Worker will be a Team Member of the Help Desk and Operations Team and provide technology support services to the campus community. These support services include desktop operating systems (Microsoft and Apple), mobile devices (IOS and Android), DELL, and Apple device hardware support and support for campus applications. Please review the Student Eligibility Requirements . (link: https://www.lorainccc.edu/career-services/student-employment/#stuempreq ) Even though a FAFSA (for financial aid) is not required to be a student employee at LCCC, we strongly encourage you to complete a FAFSA at www.fafsa.gov . Student Financial Aid staff are available to help you through the application process. Reach out at 440-366-4034, finaid@lorainccc.edu , or LiveChat .
About LCCC:
Established in 1963, Lorain County Community College is the first community college in Ohio with a permanent campus. For six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor's and master's degree programs. Since 1963, one in four Lorain County residents have taken classes at LCCC and more than 43,000 have earned a degree. LCCC was recently ranked in the top 10% of most affordable colleges in the nation and more than 90% of LCCC graduates live and work in Northeast Ohio. 45% of Lorain County's high school graduates earn college credits through LCCC's high school dual enrollment programs. LCCC also partners with more than 700 employers and offers 170 industry-recognized credentials to better prepare the workforce for the future. LCCC is a dynamic, student-centered college intentionally designed to support individuals with balancing multiple roles on their path to college completion. 85% of LCCC students work while attending college, with majority working at least half-time. The average age of LCCC's students is 24, and many bring life experiences that include caring for dependents, serving in the military, or completing some prior college. Over 80% of LCCC students received financial assistance through grants and scholarships, and LCCC has been nationally recognized for holistic, fully integrated services and commitment to student success.
Required Qualifications:
Students who appreciate the importance of attention to detail, desire to think critically, and enjoy providing excellent customer service are encouraged to apply. To qualify for a student worker position, you MUST be enrolled in a minimum six (6) credit hours per semester.
Preferred Qualifications:
Technical knowledge or experience is desirable but NOT required to apply for this position. Please review the Student Eligibility Requirements . (link: https://www.lorainccc.edu/career-services/student-employment/#stuempreq ) Even though a FAFSA (for financial aid) is not required to be a student employee at LCCC, we strongly encourage you to complete a FAFSA at www.fafsa.gov . Student Financial Aid staff are available to help you through the application process. Reach out at 440-366-4034, finaid@lorainccc.edu , or LiveChat .