Position Details Position Information Position Title Federal-Work Study Housing and Residence Life Office Support Assistant

•Student Position Only

• Classification Title Federal Work-Study Hourly rate, Stipend, or Load Unit $15.55/hour Close Date Open Until Filled Yes Open Until Filled Notes Open For 2026-2027 Academic Year Position Type/Employee Class Student Position Instructor Status Not applicable Overtime Eligible Non-Exempt FLSA Status Campus Location Bend Primary Purpose To provide services to residential students and provide assistance to the Administrative Assistant at the Residence Life Front Office desk coverage and overall duties. Essential Duties and Responsibilities Receive, sort and route Wickiup Hall resident mail and packages Assist residents at the Front Desk by providing information about the college and Wickiup programming as well as checking out equipment Answer phones and transfer calls as needed Follow proper administrative and customer service procedures and policies Maintain a high level of confidentiality Other office support duties as assigned Department Specific Knowledge, Skills, and Abilities Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies. Ability to communicate effectively with students, staff, and faculty from diverse backgrounds. Ability to manage conflicts within and/or between groups and to work in a team environment. Ability to be accurate and detail oriented. Ability to remain flexible and do different tasks on a daily basis. Ability to provide consistent and dependable customer service. Ability to develop strong working relationships with people from different cultural backgrounds and other aspects of human diversity. Ability to use software programs and database systems which include Microsoft Office Suite, email, website editing, basic desktop publishing, and modern office equipment. Ability to maintain confidentiality and adhere to FERPA and other confidentiality standards when accessing student records, including but not limited to room placements and contact information. Ergonomic Requirements Regular office hours are established between 8 am - 5 pm during the workweek. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities. Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written materials and computer screens, and ability to use telephonic conversations. Occasional lifting up to 25lbs. All individuals are required to perform essential functions with or without reasonable accommodation.

Minimum Requirements Minimum Requirements:

Awarded and accepted Federal Work-Study for 2026-27 Meeting Satisfactory Academic Progress for financial aid. Equivalency Statement The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.

Preferred Qualifications Preferred Qualifications:

Experience living in a residence hall or similar community living environment. EEO Statement The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211. This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3. In support of COCC's EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.