SSC Student Associate Gannon University - 4.1 Erie, PA Job Details 1 hour ago Benefits Flexible schedule Qualifications Desktop applications Productivity software Full Job Description Posting Number Division Retention & Student Services Department Provost & Student Experience (AA)

Location Erie, Pa Position Summary Career Readiness Learning Objectives :

Critical Thinking:

Student Associates will use their knowledge of Gannon University campus and services to better assist and direct all visitors, emails, and phone calls.

Professionalism:

Students will have the opportunity to engage and communicate with professional staff, employers, and various visitors on campus. Students will be required to maintain a professional appearance and engage with people as such.

Communication:

Students will learn to exchange information clearly and effectively with other students, professional staff, and campus visitors. Students will be presented with various questions and will need to learn to respond with clear, effective answers. Seeking a Student Associate to assist in the Student Success Center located in Palumbo Academic Center. Looking for someone with a flexible schedule and is eager to work alongside various departments in our office suite. Student must be passionate about providing a welcoming environment for students, staff, and faculty in a way that encourages community, networking, and service to promote transformational experiences. You will be a part of a diverse and supportive team of professional staff members and students.

Key Skills/Responsibilities:

Assist with front desk duties which includes greeting guests, answering phone calls and scheduling student appointments for 3-5 different departments within the center Assist with opening/closing the center during business hours Communicate effectively with students, faculty, staff, and guests in a professional manner Assist with administrative tasks as assigned Assist with small projects / run errands on campus as needed Must maintain strict confidentiality with respect to students, faculty and staff Ability to maintain an organized and professional workspace Represent Gannon University and the Student Success Center through maintain an organized and professional workspace. - Demonstrate a positive attitude that aligns with the Gannon Mission Required Qualifications Able to work independently and use critical thinking skills The candidate will possess excellent computer skills using Microsoft Office products and be comfortable learning various software platforms. Excellent verbal and written communication skills Ability to follow directions Knowledge of Gannon campus and resources Good academic and conduct records at Gannon Preferred Qualifications Good academic and conduct records at Gannon Demonstrated campus leadership experience Good oral and written communication skills Ability to work within a team setting and contribute effectively Ability to learn and utilize technology platforms that assist in carrying out responsibilities Can demonstrate critical thinking skills and be willing to work within a diverse team of individuals Demonstrate the desire to grow personally and professional and possess values of living out the Gannon experience Physical Demands Able to navigate the office and the entire campus environment with ease as the job requires one to deliver documents, small packages, and run errands from time-to-time Posting Detail Information Number of Vacancies 3 Job Posting Open Date 08/28/2026 Job Posting Close Date 09/25/2026 Special Instructions to Applicants Cover letter optional