Position Number:

HR0446 Employee Class Description C3-Staff PT (ed. support) General Position Description Provides initial contact services for all students and potential students. Provides information to students at all levels regarding the enrollment process.

Flexible Work Arrangement Majority/Primarily On-site:

Employee performs the majority of job duties on-site, but may occasionally work remotely.

Posting Number:

S4122P Location(s) Orlando, FL 32832

• Lake Nona Campus Proposed Work Schedule (Please note hours subject to change based on business needs) Monday
• 9:00AM
• 5:00PM Tuesday
• 9:00AM
• 5:00PM Wednesday
• 9:00AM
• 5:00PM Thursday
• OFF Friday
• 9:00AM
• 4:00

PM Posting End Date:

09/27/2026

Salary Range:

$18.58 per hour Description of Job Function Provides in-depth knowledge of education policies and programs. Receives applications and supporting documentation including transcripts, residency information, and other pertinent documents including those for non-immigrant student admission. Reviews high school transcripts, college transcripts, and/or standardized test scores (I.e., SAT, ACT) information to determine need for assessment testing and placement. Explains college assessments. Provides financial assistance information including Federal Financial Aid application procedures, financial aid award status, and scholarship information. Determines students' educational needs for support services and refers as necessary to home and district offices. Makes appropriate referrals to academic departments, tutoring services, counseling, Office for Student with Disabilities and Career Development Services. Provides academic advising regarding program requirements and transfer processes. Collaborates with the Graduation Office to assist students as needed with progression toward degree. Support Student Success courses by providing students with general academic advising utilizing the LifeMap tools in Atlas, the Student Handbook, and the Developmental Advising techniques. Serve on various college wide committees and advisory boards as assigned, Provides program development and implementation for student affairs programs and projects to support student learning and development (i.e. orientation, peer educators, atlas support, post secondary transition, college nights, road rules, and other projects as needed). Collaborates with the Admissions departments on special projects as assigned. Access, inputs, and retrieves data from a computer. Performs other duties as assigned. Drivers License Requirement Not Applicable Required Minimum Education High school diploma or general education degree (GED). Preferred Education & Field of Study Bachelor's degree from a regionally accredited institution. Preferred Type of Experience Experience working with students in an educational setting. Knowledge, Skills and Abilities Knowledge of college admissions and records procedures policies (including FERPA and student confidentiality). General knowledge of financial aid processes. Strong interpersonal communication skills and the ability to provide excellent customer service. Computer skills proficiency in a Windows environment. Ability to work in a flexible and fast-paced environment; reason and exercise judgment and discretion; and work efficiently and accurately without close supervision. General Working Conditions This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate. Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making. The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.