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HERC
SSHA Academic Advisor, Student Engagement Coordinator (Hybrid)
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What they do
A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.
$94,838 / year median in California
+10% projected growth
Job Description
SSHA Academic Advisor, Student Engagement Coordinator (Hybrid) Hiring Range The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The salary or hourly range the University reasonably expects to pay for this position is $57,300/yr - $67,725/yr.
The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu . As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
Job Closing Date Remote/Hybrid eligibility:
Onsite 5 days per week on campus, it will then move to 4 days on campus and 1 day remote after successful completion of the first 3 months. With successful completion of the full probation period work modality will be 3 days on campus and 2 days remote Initial applicant review will begin on or around August 3rd, 2026. This posting will remain open position are filled. CANRA (U13): Mandated Child Abuse Reporter This is a union represented position, covered byUAW-SSAP
(SV). About UC Merced The University of California, Merced, is the newest of the University of California system's 10 campuses and one of the youngest universities to be designated an R1 research university. With approximately 9,100 undergraduate and graduate students, UC Merced is a smaller, more intimate campus compared to its sister campuses, while equipped and staffed as a cutting edge, 21st century research institution. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships and a growing community in the heart of the San Joaquin Valley, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff. Ranked in the top 30 among the best public universities in the nation by U.S. News and World Report and #1 for social mobility by the Wall Street Journal, UC Merced is uniquely equipped to provide world class educational opportunities to dynamic and enterprising students in the Valley and throughout the state. In partnership with UC San Francisco, UC Merced has launched a rigorous medical education program that will supply the Valley with culturally competent providers dedicated to improving local access to quality care. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and is accelerating the continued economic development of the region. About the Job Under the general direction of the Director of Student Services, and in conjunction with other Academic Advisors within the School of Social Sciences, Humanities and Arts (SSHA), the Academic Advisor, Student Engagement Coordinator, provides academic advising for prospective and current students in the School's programs. Works closely with SSHA faculty in the planning, development, and implementation of a coordinated and comprehensive academic advising program for students majoring/minoring within 2-3 departments. Interprets and explains University and School policies and procedures relevant to undergraduate programs. Provides a welcoming atmosphere for students in the School and directs them to appropriate University resources. Advises and counsels individuals with unique and/or confidential problems and arranges specialized help for students as needed through other support services within the University. Applies skills as a seasoned, experienced academic advisor. Provides advice to students on the full range of requirements for the School with a wide variety of course requirements. Develops advising materials and tools for use by students and other academic advising units. Recommends solutions to progression and requirement issues. Advice may include not- clearly-defined programs such as independent study programs, interdisciplinary programs, or multiple programs. Responsible for onboarding traditional undergraduate students into the School of Social Sciences, Humanities, and Arts, including but not limited to transition activities, processes, events, and programs such as, but not limited to, Welcome Week planning, 2nd-year transitions, Open House week, and JumpStart Your 3rd Year initiatives. Works closely with the SSHA Academic Advising Peer Navigator program, which consists of at least 6 undergraduate students who provide peer-to-peer support to continuing SSHA students on a range of topics, including but not limited to: academic success, degree completion planning, course scheduling, on-campus and off-campus resources, university, and School policies. Attends campus-wide events, including but not limited to Commencement, Bobcat Day, etc., in representation of SSHA. Works independently under general supervision and professional judgements about complex issues without direct guidance. May supervise student employees. Manages the School of Social Sciences, Humanities, and Arts (SSHA) Academic Advising website and social media accounts.KEY RESPONSIBILITIES
Provides advice and assistance to students on all aspects of their academic experience, including progression and requirement matters for the 2-3 faculty departments/School/campus-wide General Education. Identifies students with GPA or progress problems, advises students, and recommends appropriate courses of action by the major or School (e.g., academic probation, dismissal, Normal Progress Policy). Determines barriers, distractions, and complications affecting a student's academic success, helps students recognize these key non-academic issues, and makes appropriate referrals for additional therapeutic counseling and/or assistance from other units. Advises students on a wide range of course possibilities and/or ways to complete degree requirements that may not be clearly defined. Determines transferability and applicability of non-UC courses and/or courses of the organization within or outside of the department that may affect ongoing requirements. Responsible for onboarding of traditional students into the School of Social Sciences, Humanities, and Arts (SSHA), including but not limited to transition activities, processes, events, and programs. Researches, develops, plans, and executes School activities & initiatives for students in transition, including but not limited to Welcome Week planning, New Student Orientation programming, 2 nd year student transition, and JumpStart Your 3rd Year initiatives. Works closely with the SSHA Academic Advising Peer Navigator program, which consists of at least 6 undergraduate students who provide peer-to-peer support to continuing SSHA students on a range of topics, including but not limited to: academic success, degree completion planning, course scheduling, on-campus and off-campus resources, university, and School policies. Works closely with SSHA Academic Advising Student Assistants and the Student Services Assistant to ensure students' experience when visiting SSHA Academic Advising reception is a safe and welcoming space for all students. Advises new and continuing instructors on student advising issues. Provides faculty referrals to the appropriate offices, including the Office of Student Conduct and the Dean of Students Office. Advises new and continuing instructors on major, School, and university policies and procedures. Assists faculty in determining course scheduling needs for student progression to graduation. Participates in planning academic curriculum in collaboration with the department chair and faculty, and with other departments, to ensure students' progress through course sequences, avoid conflicts, and ensure compliance with organization-wide policies. Manages the School of Social Sciences, Humanities, and Arts (SSHA) Academic Advising website and social media accounts. Other duties as assigned. Includes responding to other unanticipated advising support questions, inquiries, and needs. May supervise student employees. Qualifications EDUCATION andEXPERIENCE
Bachelor's degree from an accredited university in a related area and/or equivalent experience/training. Advanced degree from an accredited university in Counseling, Higher Education, Student Affairs, or a related area. (Preferred) AND 3 years of directly related, progressively responsible experience in a student services role, or a combination of education/training/experience. A Master's degree is preferred but may not substitute for the required years of experience. Professional experience in staff supervision. (Preferred)CRITICAL
KNOWLEDGE and SKILLS Thorough knowledge of advising and counseling techniques. Thorough knowledge of departmental/school/college courses and majors. Thorough knowledge of department/school/college policies, procedures, and requirements. Skills in judgment and decision-making, problem solving. Abilities in problem identification, reasoning, ability to develop original idea to solve problems. Strong written and verbal communication skills, including active listening. Ability to multi-task in fast-paced work environment and adjusting priorities as needed. Ability in using Microsoft Office software for business processes. Knowledge of and experience with student information systems, such as Banner, MyDegreePath (u.achieve) or similar. Background Check Background check required. Policy Statement How toApply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu . As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.