Student Services Analyst (Outreach and Recruitment)

Student Services Analyst (Outreach and Recruitment) Scottsdale Community College

• 4.4 Scottsdale, AZ Job Details Full-time $52,525
• $68,282 a year 1 hour ago Benefits Wellness program 403(b) matching 457(b) AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance 403(b) Professional development assistance Loan forgiveness Flexible schedule Life insurance Qualifications Class D Full Job Description Hiring Salary Range $52,525.

00

• $68,282.00/annually, DOE Grade 114 Work Schedule Monday
• Friday, 8 am
• 5 pm; some evenings and weekends may be required

Summer Hours:

Monday

• Thursday, 7 am
• 6 pm Work Calendar 12 Months Maricopa Summary 10 Colleges.

Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision— creating excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima

• Maricopa Indian Community.

We are seeking dedicated and collaborative staff and faculty who are passionate about teaching, learning, and fostering student success. We welcome individuals who are eager to contribute their ideas and expertise to help guide the ongoing development of SCC's priorities and strategic initiatives. At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences. SCC Wins the 2022 Sterling Award MCCCD Fast Facts SCC Healthy AZ Platinum Award Recipient

• 2025 Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being.

Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at

MCCCD:

Affordable and Comprehensive Benefits Package:

Nationwide Medical, Dental, and Vision Coverage Paid Time Off:

Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions

Optional Retirement Plans:

403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents

Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs:

District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program and Support Groups Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Scottsdale Community College (SCC) is seeking a full-time Student Services Analyst. This position is responsible for recruiting and guiding students through the enrollment process, which includes first-semester advising. Using a one-stop model, this position will provide key support in all enrollment service areas to support prospective student enrollment at Scottsdale Community College. The Student Services Analyst will work with the Student Information System (PeopleSoft), Customer Relationship Management (CRM), and other technology platforms for monitoring, updating, and reporting student data. This position is responsible for building relationships with students, local high school personnel, community-based organizations, and SCC faculty and staff to promote SCC and increase enrollment. This position is responsible for developing, tracking, and analyzing enrollment campaigns using the Customer Relationship Management (CRM) platform and other college technology to create enrollment experiences for prospective students. The analyst will collaborate with Advising, Admissions & Records, and Early College Programs to support and navigate the transition of high school students to Scottsdale Community College. The ideal candidate demonstrates a commitment to high school student recruitment, enrollment, and success, as well as service excellence, innovation, integrity, and the ability to work independently to meet enrollment goals. This position will also be responsible for conducting college information sessions (both on and off campus) and supporting campus tours, as needed. To best serve the students, department, and college, this position requires a physical presence on campus, with the possibility of partial remote work depending on business needs. Please read the "How to Apply" section carefully to avoid submitting incomplete application materials. Essential Functions 35%

• Recruit prospective students and provide admission and enrollment assistance as well as financial aid guidance and 1st semester advising. Collaborates with local high school teachers and counselors to provide presentations to students and application/enrollment workshops to help students through the recruitment and admissions process at high schools and/or at on campus enrollment events. 25%
• Collects and interprets data to make informed program decisions, and monitors students' progress through the enrollment process using campus Customer Relationship Management System (CRM). Develops and implements campaigns designed to increase enrollment in alignment with SCCs strategic plan. Creates, tracks, and analyzes enrollment experiences through campus CRM. 15%
• Assist prospective students to the next stage in the enrollment process. Assists students in admissions and records tasks that include identification, transcript/placement, under-18 forms, FERPA acknowledgement, and other A&R functions related to enrollment. 15%
• Develops and maintains relationships and coordination with SCC faculty and staff, Academic Departments and Student Affairs managers to develop a thorough understanding of the college culture, programs and services; utilizes this understanding to help applicants fully understand and choose program options; establishes and maintains relationships with high school and school district personnel, community based organizations, business/industry partners, and other key external stakeholders.

10%

• Attends departmental meetings, training sessions, and professional development opportunities; performs other duties as assigned.

SUPERVISION EXERCISED

May serve as a lead worker, assigning and monitoring the work of others, or may supervise non-exempt level staff.

SUPERVISION RECEIVED

Receives general supervision and is expected to prioritize work to meet deadlines and to keep the supervisor informed of any unusual or irregular issues that would impact achievement of a deadline, a District policy or procedure, or in consideration of risk management. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications A. Master's Degree B. Two (2) years of experience providing academic or career advising, working with high school students, or working in student services in a college or university setting. C. Two (2) years of experience working in an environment with student services procedures, including admissions and records/registration, or online Student Information System (e.g., PeopleSoft, Banner, etc.). D. Experience working with Customer Relationship Management (CRM), or similar programs such as MS Dynamics, Salesforce, and/or HubSpot. E. Bilingual proficiency in English and Spanish preferred. F. Experience planning, coordinating, developing, and participating in presentations, workshops, tours, college fairs, events, or orientations. G. One year of full-time, relevant MCCCD experience within the previous two years. Special Working Conditions All travel-related expenses to campus during the interview and selection process will be the candidate's responsibility. May be required to travel to other MCCCD locations. May be required to work evenings and weekends. May require prolonged periods of sitting and viewing a computer screen. May be required to lift or carry up to 25 lbs. This position requires a physical presence on campus with possible partial remote work depending on business needs to best serve the students, department, and college. Work outdoors in a variety of temperatures and environmental conditions. Will be required to work in areas with light to heavy noise levels daily. May require lifting objects weighing up to 50 lbs. Driver's License

• AZ Class D driver's license is required, minimum requirements here: http://www.

maricopa.edu/legal/rmi/vehicle.htm#requirements. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load). Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page. For instructions on how to apply, go to: HCM Internal Applicants Quick Reference Guide . . At this time, Scottsdale Community College does not provide Visa Sponsorship. Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at MCCCD is an Equal Opportunity Employer. Posting Close Date Apply on or before June 1, 2026 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.