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Position:

Virtual Navigator (Grant-Funded)

Department:

Digital Learning Location:

Miami Campus (Remote) Albizu University is a higher education institution committed to academic excellence, mental health training, and service to diverse communities, integrity, compliance and continuous improvement. We are looking for professionals who wish to contribute to an institutional culture based on integrity, compliance and continuous improvement.

MAIN FUNCTION

The Virtual Navigator provides proactive, individualized, and coordinated support to students enrolled in (Albizu University's online Bachelor of Science in Psychology program through the AITLS Distance Education Success Center. The Virtual Navigator serves as a primary point of connection between online students and the University's academic, financial, technology, career, and student-support resources. Using a high-touch student navigation model supported by institutional data and AI-enabled tools, the Navigator proactively identifies student needs, conducts outreach, facilitates referrals, follows cases through resolution, and helps students overcome barriers that may interfere with persistence and degree completion.