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Greenville Technical College

Student Services Manager I (Director)

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$83,005 / year median in South Carolina

+7% projected growth

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Job Description

Notice of Job Opening
POSTING DATE
8/27/2026
POSITION:
126968 Student Services Manager I (Director)
DEPARTMENT
SSA
  • Student Affairs
APPLICATION CLOSING DATE
9/10/2026 Classification Code CB75 / Slot 0000 For ALL Faculty Positions
  • An unofficial/student copy of your transcript must be submitted along with your on-line application if the position you are applying for requires a degree and/or certificate. Official transcripts are required when you begin employment. For Staff Positions
  • If you are applying for a position that requires a degree and/or certificate, an official transcript will be required when you begin employment.
  • International transcripts must be evaluated through World Education Services
  • If you are applying for a position that requires current Licensures/Certificates
  • a copy must be submitted along with your on-line application.
Official current licensures/certificates will be required when you begin employment. Please feel free to submit any electronic documents with your on-line application as an attachment.
STATE SALARY RANGE
SC Pay Band GEN09 $53,142
  • $71,706
  • $90,372 ANTICIPATED
HIRING RANGE
MIN:
$53,142 ANTICIPATED
HIRING RANGE
MAX:
$71,706
HOURS:
8:30-5:00 p.m. Monday-Thursday; 8:00 a.m
  • 1:00 p.
m.
Friday CAMPUS:
Thomas E. Barton Campus
GENERAL RESPONSIBILITIES
In this challenging role, you will be supporting the SSA
  • Student Affairs department at Greenville Technical College.
Duties may include any or all of the following. Under limited supervision of the Dean of Student Engagement, the Director is responsible for overseeing and coordinating programs and services related to meeting the basic needs of students. The Director plays a vital role in promoting social welfare and improving the quality of life for students facing challenging circumstances. The Director will use a case management model to direct the emergency food pantry and distribution of emergency assistance funds. The Director will work closely with community organizations, government agencies, and other stakeholders to assess needs, develop programs, and ensure access to essential resources such as food, housing, healthcare, and other social services, along with building and maintaining a productive relationship with faculty/staff/students. Program Administration  Supervise Pantry Assistant, Administrative Assistant, student workers, interns, and volunteers in accordance with state and college policies.  Collaborate with the Greenville Tech Foundation to distribute Emergency Assistance Funds to students and maintain records for reporting purposes.  Participate in marketing, speaking engagements, and other events to promote theCenter  Organize and facilitate quarterly advisory committee meetings Student Support  Evaluate Emergency Fund applications to determine if the student meets the criteria/qualifications for emergency assistance.  Follow a holistic case management approach to ensure that students are aware of and referred to academic/personal support available at the college as well as through community agencies, non-profit organizations, and government programs.  Provide training workshops for students and employees (ex. overviews of services, poverty training). Community Engagement  Serve on college committees relating to crisis services and student retention.  Represent GTC in the local nonprofit community, establishing partnerships with various agencies to advance opportunities for students at-risk.  Maintain knowledge of crisis services and student retention issues by following best practices, joining professional organizations, and attending workshops and conferences (as budget allows). Data Management and Reporting  Develop and maintain data collection systems to track program outcomes, assess effectiveness, and identify areas for improvement.  Prepare regular reports and documentation to inform stakeholders, funders, and the broader community about program achievements and impact.  Manage emergency food pantry operations, including processes to track usage, maintain inventory, and offer a safe, welcoming environment.  Collect, analyze and report data (quantitative and qualitative) to identify and communicate student needs and justify services and programs.  Effectively manage Foundation accounts, college operating accounts, and other funding sources Greenville Technical College is one of the largest institutions of higher learning in South Carolina and we invite you to consider becoming a part of our team!
MINIMUM QUALIFICATIONS
Bachelor's degree and experience in student services programs.
PREFERRED QUALIFICATIONS
Master's degree in social work, higher education, student services, business or public administration, or related fields plus 1 year of experience in higher education, student affairs, or non-profit program management. Greenville Technical College is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Disabled/Veterans are encouraged to apply (EOE/AA/M/F/D/V) It is the policy of Greenville Technical College, in accordance with applicable laws, to recruit, hire, train, and promote people throughout all college levels, without regard to race, color, religion, sex, age, disability, sexual orientation, or national origin, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity.
  • Greenville Technical College is a tobacco-free institution