JOB Provide information and support to students and other patrons in the Student Success and Advising Center.

EXAMPLE OF DUTIES

Assist with the computer processes required for admissions, testing, advising, financial aid, and payment. Assist students one-on-one with information and processes related to student affairs. Assist prospective students with the Apply Texas application. Assist students with pre-testing activities as required by the advising process. Assist students with locating and completing initial financial aid paperwork within the expectations of a generalist. Provide directions to resources on campus beyond those available in the Student Success and Advising Center. Follow the procedures of the Student Success and Advising Center. Be available to assist with special events sponsored by the College, including, but not limited to, registration, marketing, and student activities. May be scheduled to work at College sites including McNair, Liberty, and other off campus sites or event locations.

SUPPLEMENTAL INFORMATION

High School Diploma or equivalent (G.E.D.) Six (6) months of related work experience Must have a basic understanding of college offices and resources, so students may be directed to appropriate services Knowledge of Microsoft Office and website navigation Must be aware of and sensitive to cultural differences Must have excellent customer services skills Must be available to work evenings and weekends, as needed