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EP
El Paso Community College
Academic Resource Specialist
Career Insights for Student Support Administrator
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Based on Texas data
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What they do
A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.
$78,317 / year median in Texas
+11% projected growth
Job Description
Provide instructional support services to the students and assist in the day-to-day operations of the Tutoring Centers. In-person work on campus is an essential function of this position. Provide information about specialized support services and provide academic tutoring to various disciplines. Assist with various tasks to include tutor scheduling and training. Record, track, and maintain related student records. Responsible for preparing forms and reports. Develop promotional or marketing materials and tools and maintain mailing lists. Conduct new tutor orientation and presentations. Provide training, guidance, and work direction to other Academic Resource Specialists and tutors within the department. Collaborate with department staff to establish goals and recommend ways to improve department services. Perform routine assessment of student academic and support needs. Perform other duties as assigned.
Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.
Required Qualifications:
1. Associate's Degree and three (3) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.NOTE:
A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application. 2. Must possess an understanding of general office practices, to include computer literacy, organizational skills, and strong interpersonal and communication skills (oral and written). 3. Experience providing effective customer service. 4. Ability to interact effectively with students, staff, and the general public. 5. Ability to handle and solve daily challenges. 6. Experience conducting presentations. 7. Effective time management, prioritizing, and multi-tasking skills. 8. Experience supervising, training, and guiding personnel.Special Conditions:
1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215. The successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures.Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.