Student Parent Assistant

Student Parent Assistant El Paso Community College - 4.3 El Paso, TX Job Details Full-time $23,453 - $25,386 a year 1 day ago Qualifications Some college Microsoft Excel Microsoft Access Phone communication Student record keeping Data reporting Productivity software Appointment scheduling 1 year Communication skills Entry level Client interaction via phone calls Marketing collateral creation Full Job Description Job Summary Assist student parents in the Student Parents Resource Centers (SPRC) to locate and effectively use college student support services, promote student retention, and provide routine information and referral services for the District's student parents. In-person work on campus is an essential function of this position. Essential Functions Serve as a lead worker supporting the SPRC. Engage directly with student parents individually and in groups. Provide information regarding the SPRC and other college support services. Provide weekly student reports to the Family Friendly Manager and the Director of the Office of Student Success. Answer telephone, schedule appointments, greet students, respond to questions or emails, and refer students to other college support services. Develop and distribute information and promotional material to faculty, staff, students, and visitors. Participate in student parent support training, project development, and assessment meetings with the Family Friendly Campus (FFC) Leads, faculty, and other FFC members. Maintain students' records, logs, and databases of student parents' usage in the SPRC, including enforcement of the center's policies and procedures. Perform other duties as assigned.

Qualifications Required Qualifications:

1. One (1) year of college (30 credit hours) and one (1) year of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.

NOTE:

A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application. 2. Working knowledge of campus programs and services. 3. Experience working with data and compiling reports. 4. Effective interpersonal and oral and written communication skills. 5. Experience providing effective customer service. 6. Effective telephone etiquette skills. 7. Effective organizational, planning and multi-tasking skills, and be detail-oriented. 8. Ability to establish and maintain effective working relationships. 9. Proficient computer skills to include internet navigation, Microsoft Word, Excel, Access, and PowerPoint.

Special Conditions:

1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures. 2. Must be able to work assigned work hours to include evenings and weekends. Other Requirements Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.

COPIES OF ACADEMIC TRANSCRIPTS MUST BE

uploaded with the application.

CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION

;

TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED.

Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted. If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy. A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted. Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation). Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework. Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered. In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed. The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, use hands to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.