A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.
20002183 Harrisonburg, Virginia, United States Student Life and Involvement Student Employment Student worker Closing at: Sep 4 2026•08:00
EDT James Madison University Working Title:
Pathfinder•
IE State Role Title:
N/A Position Type:
Institutional Employment Position Status:
Part-Time FLSA Status:
Non-Exempt:
Eligible for
Overtime College/Division:
Student Life and Involvement Department:
300311•
Dux Leadership Center Pay Band:
Pay Rate:
Hourly Specify Range or Amount:
$13.75 Is this a JMU only position? N/A Is this a grant-funded position? No Is this a Conflict of Interest designated position?
N/A Beginning Review Date:
About JMU:
Situated in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty. JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master's and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.
General Information:
Pathfinders offer peer-to-peer consulting to best support student organizations and individuals in their leadership development. Pathfinders provide one-on-one involvement consulting for students and resource coaching for student organization leaders. By connecting students and organizations with campus resources, Pathfinders help build community and foster engagement across campus.
Duties and Responsibilities:
Provide Involvement Consulting to JMU students Provide campus resource advisement for student organization leaders on campus Offer peer education to emerging student organization leaders on the Start an Organization process Assist in marketing and tabling for the greater Student Leadership Development area Meet regularly with supervisor Work a consistent and established schedule Attend staff meetings as an active participant Assist with events and programs as identified by supervisor Other duties as assigned.
Qualifications:
Minimum qualifications: Customer service experience or willingness to learn Ability to problem solve and think about creative solutions Strong listening skills Strong communication skills Ability to work a consistent schedule between 8am-5pm Monday through Friday Takes Initiative or be a self-starter Marketing experience or willingness to learn
Preferred Qualifications:
Experience leading a student organization or starting an organization on JMU's campus Peer mentoring experience
Additional Posting Information:
In addition to submitting a resume, please upload an additional document that includes responses to the following three questions. Responses do not need to exceed one paragraph per question. Why are you interested in this position with Student Leadership and Involvement? What do you hope to gain from this experience? What skills or strengths are you excited to bring to the Pathfinder team?
Conditions of Employment:
Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).
E-Verify Notice:
After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for
Equal Opportunity:
(540) 568-6991.
Reasonable Accommodation:
If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.