Current staff, faculty/adjunct at

Herzing University:

log into UKG and navigate to Menu > Myself > ​My Company >​ ViewOpportunities to apply using the internal application process. Internal employees working remotely outside of the Milwaukeemetropolitan area may apply to be considered for this position. This position is full-time, 40 hours per week, on-site at Herzing'shome office in downtown Milwaukee with flexible hours between 8AM and 5PM with one day until 7PM (some evening/weekend flexibility based onstudent needs or occasional events/activities). Following the completion of training, there will be the option for a hybrid workschedule with a mix of remote days and in-office days. At Herzing University, we realize that the way we treat our employeesis the way our employees will approach our students. That's why you'll find employment at Herzing is career-focused, convenient, andcaring-just like getting an education here. We know you have a life beyond our doors-that's why flexible work arrangements and a hotelingsystem at our downtown headquarters make working here more convenient. The Avenue Milwaukee space offers an arcade-like first floorwith plenty of opportunities to have fun or relax including a food hall that's open Monday through Friday. There's also pickleball, bikestorage, a fitness center, and a dog wash station. Find out more on the offerings here: https://3rdstmarkethall.com/ EDUCATION and

EXPERIENCEREQUIREMENTS

Bachelor's Degree required. Master's degree in higher education, counseling or related field ispreferred. 1-3 years of advising, counseling, or related experience, 3-5 years of experience is preferred. Proven experienceproviding exceptional customer service in an education or service-oriented environment, addressing student inquiries and needseffectively. Proficiency in advising, course selection, and academic planning, along with the ability to provide guidance onresources for student success. Excellent verbal and written communication skills, enabling clear and empathetic communication withstudents, faculty, and staff. Strong problem-solving skills, including the ability to assist students in resolving academic andpersonal challenges by connecting them with appropriate resources and support services. Compensation isdetermined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the topof the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paidtime off, and a retirement savings plan. The hourly rate for this position is between $23.76 and $32.14.

PRIMARY DUTIES ANDRESPONSIBILITIES

Advise students including but not limited to: academic issues, including program and courseofferings; having out of classroom issues that are impacting academic success, discuss options and pros/cons of options; provide guidance toassist students with decision-making. Answer student questions and resolve basic issues related to bookstore validation and eBookuse. Complete and maintain student scheduling and course revisions per University standards. Having gained a comprehensiveunderstanding of the registration process and program pre-requisites, provide guidance to students on scheduling changes and process thosechanges in the system. Work in collaboration with faculty/staff/administration to assist students who are experiencing personal oracademic concerns to find appropriate solutions. Organize and coordinate student focused events each semester. Communicateto students regarding semester/term start preparation. Communicate with new incoming students through welcome calls to discussschedule and potential obstacles to provide resources and/or solutions. Enter updates into University platforms on all engagementand communication with students. Prepare materials for and conduct new student orientations on how to access & navigate Universityplatforms and bookstore validation. Inform students of resources and contact information for the Tutoring and Writing Center andLibrary. Communicate and negotiate with inter- and intra- department personnel to resolve student issues. This position maytake on additional administration duties as needed to support the campus. Herzing University is committed to providing adiverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegialcommunity where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. Applicants must beauthorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. Click Here or use the following link to learn more about careers at

Herzing University:

https://tinyurl.com/

HerzingU Physical Requirements:

Must be able to remain in a stationary position most of the time. Must be able to occasionally move around the worklocation. Must be able to communicate information and ideas so others will understand. Constantly operates office and/ortech equipment which may include computers, copiers, fax machines, audio/visuals. Frequently uses voice and hearing to communicatewith students, staff or colleagues face-to-face or over the telephone. Visually or otherwise identify, observe andassess. Occasionally move, carry, or lift 10 pounds. Herzing University prohibits sex-based discrimination in anyeducation program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice ofnondiscrimination is located at https://www.herzing.edu/title-ix .