Position Details Position Start Date 8/27/2026 Salary/Wage $19.70/hour Terms/Schedule 5 hours/day, 10 months/year, school calendar Appointment Type Part Time Description The Waukesha East Technology Assistant is a member of the District Technology Department stationed daily at Waukesha East High School. The position provides on-site technology support for East students and staff while also completing district Technology Department work. The employee works closely with the East principal on daily building needs while receiving training, direction, and additional assignments from the Technology Department.
EXAMPLES OF DUTIES
The Technology Assistant will assist the Library Media Specialist/Information Technology Coordinator in: Helping students and staff select, locate and use media and electronic resources Gathering resources as requested by staff Advocating for the use of online databases and other resources provided by the district Being knowledgeable about the school curriculum to better assist students and staff Having an interest in technology and advocating for its use by students and staff Assisting students and teachers with electronic devices and peripherals including iPads, iMacs, Apple TV's, SMART Boards, Printers, Chromebooks, Desktop PC's, etc. Troubleshooting problems with and answer questions about these electronic devices and peripherals Following school/district procedures when handling broken and damaged iPads Being familiar with and have the ability to answer questions about: Gmail, Google Docs, iPad apps, and other software programs Learning as new technology evolves Helping with troubleshooting network and wireless problems Assisting in the library as needed Managing various devices and help with the supervision of students in the drop-in lab Communicating effectively with staff and students Clerical duties performed by the Technology Assistant will include: Maintaining an organizational system for circulation of technological materials and equipment Submitting "IT Helpdesk" tickets for devices in need of repair Providing troubleshooting support for computer, device and equipment Other clerical duties and projects, as assigned by supervisor Qualifications To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required at the time of hire or for the continuation of employment.
REQUIRED SKILLS
Ability to be flexible Strong customer service orientation Computer skills including word processing, scanning, faxing and familiarity with the Internet Strong organizational skills Ability to prioritize multiple tasks Strong time management skills Effective communication skills Ability to work effectively with students, staff, parents and community Ability to coordinate projects Experience with Apple and Microsoft products
EDUCATION AND/OR EXPERIENCE
High School education or equivalent
KNOWLEDGE, SKILLS AND ABILITIES
Ability to work independently on tasks and goals each day with a minimum of supervision. Have knowledge of and an aptitude for Apple software and operating systems and Google Apps and extensions. Know and follow District and School policies and procedures. Know and follow safety procedures within District and School.
LANGUAGE SKILLS
Ability to communicate effectively in both oral and written form. Ability to read and interpret documents, federal, state, and/or DPI regulations and handbooks. Communicating with students in a way that fosters the development of a positive self-image. Exercising good judgment in dealings with students, parents, other staff and the public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to exercise good judgment and effectively solve problems. Utilizing problem-solving techniques in correcting and changing student behavior. Using discretion in handling confidential information about students. Modeling and reinforcing positive behaviors that are expected of students.
PHYSICAL AND WORK ENVIRONMENT
The physical and work environment described is representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to sit, talk, bend, squat, reach out and up, walk and hear. The employee may regularly lift or move objects 10-25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, peripheral vision and the ability to adjust focus. This job is performed in a school setting. Attendance is an essential function of this position.
DRUG-FREE WORKPLACE
The employee shall remain free of any alcohol or illegal substance in the workplace in compliance with Policy 4122.01 throughout his/her employment in the District. Candidate Requirements Additional Requirements Cover Letter
