EAMC MISSION

At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.

POSITION SUMMARY

The patient processing specialist (PPS) in Medical Oncology located at Spencer Cancer Center is an individual trained in registration processes including an applied knowledge of insurance coverage and terms, registration applications and documentation, precertification and preauthorization parameters, scheduling protocols, interpersonal communication, upfront collections, telephone etiquette, and interaction with a multidisciplinary team.

POSITION QUALIFICATIONS

Minimum Education High School Diploma or equivalent Minimum Experience N/A Required Registration/License/Certification BLS within 90 days of DOH/Transfer Preferred Education Associate Degree in Business or Health related field, Knowledge of Medical Terminology Preferred, Knowledge of ICD-9 and CPT-4 coding preferred Preferred Experience 1 to 2 years Healthcare/Hospital experience. 1 to 2 years Customer service experience. Ability to type 35 words per minute preferred. Preferred Registration/License/Certification Certification of Patient Accounts preferred. Other Requirements N/A