Lifelong Learning & Records Support Specialist Department:

School of Lifelong Learning / Office of the

Registrar Type:

Full Time Contact Name:

Talladega College Office of Human Resources Contact Email:

hr@talladega.edu

Position Title:

Lifelong Learning & Records Support Specialist Department:

School of Lifelong Learning / Office of the

Registrar Reports To:

Director, FastTrack Accelerated Degree & Prison Education Program;

Assistant Registrar/Registrar FLSA Status:

To be determined by

HR Employment Type:

Full-time Education Requirement:

Bachelor's degree

Experience Requirement:

2-5 years in higher education Position Summary The Lifelong Learning & Records Support Specialist is responsible for providing comprehensive academic advising, administrative support, and records management for the School of Lifelong Learning (70%) and administrative/clerical support for the Office of the Registrar (30%). The position ensures efficient office operations, accurate record keeping, and high-quality service to students, faculty, and staff. Essential Duties and Responsibilities A. School of Lifelong Learning (70%) Academic Advising & Student Success Provide proactive academic advising and degree planning for Lifelong Learning students. Monitor student progress and implement early interventions to support persistence. Maintain accurate advising documentation and communication records. Administrative & Operational Management Manage daily office operations, including phones, inquiries, and shared inbox communication. Maintain confidential student and faculty files (electronic and physical). Process enrollment verifications, withdrawals, transfer evaluations, and academic petitions. Assist with internal reporting related to enrollment, persistence, and program outcomes. Recruitment & Outreach Collaborate with Admissions, Financial Aid, and Registrar to streamline enrollment processes. Assist with development and distribution of marketing and recruitment materials. B. Registrar's Office Administrative Support (30%) Clerical & Records Support Perform clerical duties including filing, data entry, copying, scanning, and document preparation. Process enrollment verification letters, reports, and other Registrar-requested documents. Maintain and organize student records in compliance with FERPA. Office Coordination Sort and distribute mail; maintain office supply inventory. Coordinate meetings, prepare agendas, and assist with travel arrangements. Manage student assistants and scheduling to ensure adequate office coverage. Assist with vendor communications under supervision. Perform additional duties as assigned by the Assistant Registrar and/or Registrar. Required Qualifications Bachelor's degree from an accredited institution 2-5 years of experience in academic advising, student services, registrar operations, or related higher education roles Strong organizational skills and ability to manage multiple detailed tasks Excellent written and verbal communication skills Demonstrated professionalism, confidentiality, and customer service excellence Proficiency in Microsoft Office, Google Workspace, Zoom, DocuSign, and willingness to learn additional software Ability to type at least 40 wpm Experience with Student Information Systems preferred

TALLADEGA COLLEGE IS AN EQUAL OPPORTUNITY

EMPLOYER