Manager of Enrollment Services Operations

Posting Details Title Information Full-Time/Part-Time Full Time Salary Range $43,000

• $45,000 Will this position be Onsite, Remote, or Hybrid?

Onsite Position Details Position Information Posting Number

NC0312026

Working Title Manager of Enrollment Services Operations Department Org 131000

• Admissions & Enrollment Support Why should you work at UCA?

We are excited that you are considering joining the UCA Family—the faculty, staff, students and alumni—who make the University of Central Arkansas a great place to work! At the University of Central Arkansas, we value our employees striving to maintain a work-life balance. We realize that this affects the overall well-being of employees while learning to prioritize challenging work and the ability to make a difference. Participation in university-wide flexible work schedules may be available for certain positions. Training is provided on systems or job-specific software, and tools are available supporting professional and personal development. The benefits package allows you to customize your benefits to meet your current needs, with the ability to adjust them as your priorities change. This includes university contributions to health, dental, life and disability insurance, 80% tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a retirement program with university contributions of 10% of employee salary. Also available are health and wellness incentives, as well as access to sports and cultural activities on campus for the family, free gym membership and equipment rentals. Position Summary The Manager of Enrollment Services Operations is responsible for providing professional support to the Director of Admissions and Enrollment Services, the Associate Vice President of Enrollment Management, the Vice President of Enrollment Management, departmental team members, university faculty and staff, and prospective students and families. The Manager of Enrollment Services Operations maintains departmental budgets, manages inventory, and assists with budgetary needs for Enrollment Services offices, including the Office of Strategic Communication, Enrollment Systems and the Veterans & Military Resource Center. This role also proactively supports departmental initiatives, including but not limited to preview days and campus tours. The person in this position will work with and report to the Director of Admissions and Enrollment Services. Job Duties and Responsibilities Overall

• Provides assistance to the director and other Enrollment Services team members to support departmental projects, initiatives, and programs
• Actively engages with team members and assesses office needs to ensure a high level of productivity and customer service
• Other duties as assigned to promote and support the Office of Admissions & Enrollment Services Budget
• Oversees all quotes, orders, and delivery of departmental materials
• Completes all approved requisitions
• Provides assistance with budgetary forecasting and departmental spending analyses
• Maintains accurate and organized budget records related to all departmental spending, including but not limited to operational spending, travel, print materials, and promotional items
• Maintains accurate account of inventory
• Submits all related budgetary reporting forms on time, including but not limited to fuel logs, P-cards, TR-1s, etc.
• Reviews and processes all requested application fee waivers promptly
• Reconciles all application fee payments monthly and accurately reports records to the financial accounting office Knowledge, Skills, and Abilities
• Strong customer service orientation
• Strong Excel skills
• Excellent communication and interpersonal skills to provide information to departmental and university personnel
• Ability to work with little supervision on designated duties
• Ability to prepare assigned reports and maintain records
• Ability to think critically and clearly present ideas and information to team members and constituents
• Organizational skills and ability to identify needs of the admissions office as it relates to budget and training Skills Considered Essential for Success
• Knowledge of the organization and administration of higher education.
• Knowledge of state, federal, and university rules, regulations and procedures.
• Ability to work in a diverse and dynamic environment.
• Ability to work collaboratively and independently with common goals as a part of a team.
• Ability to make sound judgments.
• Effective interpersonal communication, writing, and organizational abilities.
• Civility in all interactions.
• Demonstrate effective follow-up.

Required Education and/or Experience The formal education equivalent of a bachelor's degree with a major in management, public administration, or related field; plus two years of experience in program administration or related area. Other job-related education and/or experience may be substituted for all or part of these requirements. Preferred Education and/or Experience Minimum two (2) years of experience within an office setting

• Strong functional knowledge of Microsoft Office
• Experience with Native Banner, Slate, and ARGOS systems.

University, Campus, and Community Description Thank you for your interest in employment at the University of Central Arkansas. Founded in 1907, UCA has an enrollment of more than 10,000 students and employs over 1,300 full-time employees. The university offers more than 85 undergraduate and 59 graduate certificate and degree programs, including doctoral programs in five disciplines. UCA is proud of its tradition of teaching excellence and its contributions in research, scholarship, and creative activities. Desired start date 05/16/2026 Position Summary and Qualifications License(s)/Certifications Physical Demands Checklist Sitting, Kneeling, Standing, Balancing, Lifting/Carrying Physical Exertion Medium Work

• Exerting 20-50 pounds Posting Detail Information Background Check Statement This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening.

A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law. UCA EEO Statement The University of Central Arkansas is an equal opportunity institution. In keeping with its nondiscrimination policy in employment, admissions and other functions and programs, the university considers employees and students on the basis of individual merit and will not discriminate against a person on the basis of gender, race or color, ethnicity, religion, spiritual beliefs, national origin, age, familial status, socioeconomic background, sexual orientation, disability, political beliefs, intellectual perspective, genetic information, military status, or other factors irrelevant to participation in its programs. Open Date 04/03/2026 Close Date 04/27/2026 Open Until Filled No Special Instructions to Applicants