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UO
University of Maryland Eastern Shore
Associate Director, Financial Aid
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What they do
A Financial Aid Director directs the allocation of financial aid funds and services at a college or university. Applies college policies regarding aid, manages institution's programs and outreach efforts, assists selected applicants, maintains confidentiality, and oversees employees in the financial aid office.
$111,090 / year median in Maryland
+12% projected growth
Job Description
Associate Director, Financial Aid
The Department of Financial Aid at the University of Maryland Eastern Shore invites applicants to apply for a full-time, exempt position with full benefits.
Under the supervision of the Director of Financial Aid, the Associate Director of Financial Aid is responsible for various financial aid reporting, analysis, problem resolution, maintenance, testing and enhancement. Responsible for improving inefficiencies within all functional areas of Financial Aid by using technology to provide systematic solutions to problems and enhancement of existing processes. Works closely with the IT and related campus departments.
Working closely with the Director of Financial Aid, troubleshoots and resolvesprocessing and setup errors within the Financial Aid PeopleSoft module;pays attention to issues that arise as a result of modifications to relatedmodules of the system.
Under the supervision of the Director of Financial Aid, the Associate Director of Financial Aid is responsible for various financial aid reporting, analysis, problem resolution, maintenance, testing and enhancement. Responsible for improving inefficiencies within all functional areas of Financial Aid by using technology to provide systematic solutions to problems and enhancement of existing processes. Works closely with the IT and related campus departments.
Essential Job Duties/Responsibilities:
- Assists Director of Financial Aid with daily import and export processesbetween Department of Education and PeopleSoft system.
- In consultation with Information Technology Services, maintains a workingknowledge of financial aid processes, PeopleSoft Financial Aid screens andsoftware, including but not limited to ED Connect, Image Now, CommonOrigination and Disbursement (COD), federal Central Processing Services(CPS), Student Aid Internet Gateway (SAIG), and National Student Loan DataSystem (NSLDS).
- Monitors financial aid procedures and assures that data entry standards arefollowed and that the FA operations process manual is kept current annually.
- Works with Director of Financial Aid to test patches and upgrades regularly andtimely.
- Maintains a clear and thorough understanding of current systems environment.
Working closely with the Director of Financial Aid, troubleshoots and resolvesprocessing and setup errors within the Financial Aid PeopleSoft module;pays attention to issues that arise as a result of modifications to relatedmodules of the system.
- Works closely with the Director of Financial Aid and Information TechnologyServices to continually grow the system and improve business processoperations within the Financial Aid Office. Assists with the automation ofstandard processes i.e. packaging and SAP.
- Performs other related duties as required or assigned.
Physical Demands:
- May require extended periods of standing, bending, stooping, sitting at desk.
- May require lifting.
- Requires communication with a variety of constituents externally and internally.
- Requires operation of a variety of office equipment.
Preferences:
- Bachelor's degree.
- Five (5) years of experience in financial aid administration with at least three(3) years of management experience.
- Supervisory experience.
- Strong knowledge of Federal Financial Aid
COD / CPS / NSLDS
/EdConnect/FAA Access.- Experience with awarding, verification, review of appeals, and counselingstudents on federal financial aid.
- Thorough knowledge of Title IV and Title VII financial aid programs.
- Knowledge of how state programs integrate with federal and institutionalfunding.
Knowledge/Skills/Abilities:
- Strong analytical skills to analyze and interpret financial data.
- Ability and a record of team building, problem-solving, and integrity.
- Ability to present in front of an audience.
- Ability to prioritize and balance multiple tasks/projects concurrently andrespond to emergency situations effectively.
- Expertise with the Microsoft Office suite of applications.
- Effective written and oral communication skills.