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Schoolcraft College
On-Call Registration/Answer Center Support (Applicant Pool)
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Job Description
Job Summary Working in the Answer Center consists of answering phone calls and helping students, parents, and the community with inquiries related to enrollment services. On-Call staff will also assist the Registration Associates in the Registration Center with face-to-face interactions with students. Provides courteous customer service in-person, on the phone, and for other online processes. Required Qualifications 1. High school graduate. 2. One (1) year minimum of clerical experience. 3. Excellent customer service skills in a fast-paced environment. 4. Ability to multitask and be flexible within the work environment.