Position Summary:

Provides expert support functions for all aspects of the department including: clerical services, managing patient records, customer interactions, maintaining professional and well equipped facility, scheduling and check in processes, direct customer support via phone, electronic communication, and in person and assisting technologists.

Essential Functions and Responsibilities :

Collects proper patient identification, verifies, and processes patient registration data and test order/entry into hospital information system. Manages scheduled patients to appropriate imaging area including procedure verification, appropriate diagnoses, correct demographic information as well as test prep information. Manages inbound calls from physicians and patients/families. Performs general clerical activities such as answering telephone calls, running computer print reports, providing support for film library, and scheduling patients. May transport patients to and from the department, assist technologists during testing. Maintains supplies and equipment. Performs other related duties as required and directed.

Qualifications:

Required:

High school diploma or equivalent. One year clerical or unit clerk in medical field related position.

Preferred:

Previous training or one year of experience in a related medical environment.

Additional Information Schedule:

Full-time Requisition ID:

26003892

Daily Work Times:

7:00AM - 3:30

PM/Varies Hours Per Pay Period:

On Call:

No Weekends:

Yes About Us McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan's largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. 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