SENIOR STUDENT SUPPORT SPECIALIST

#00027153 Missouri University of Science and Technology parental leave, paid time off United States, Missouri, Rolla 1870 Miner Circle (Show on map) Aug 05, 2026 Apply for Job\nJob ID\n60570\nLocation\nRolla\nFull/Part Time\nFull-Time\nAdd to Favorite Jobs\nEmail this Job\nHiring Department Dean of Students Office, Division of Student Success The Office of the Dean of Students connects students with campus resources and oversees student conduct, compliance, and support functions. The office manages case processes and related data. Work in the office includes case management, conduct processes, and coordination of student support services. Job Description The Dean of Students Office invites applications for a Senior Student Support Specialist. This position serves as the central hub for administrative operations, providing support to the Dean of Students, Director of Community Standards, and Student Conduct Manager. The role coordinates conduct data management and student services (absence notifications, student concerns, and record requests), oversees the student leadership development programs, manages office operations, and supervises student employees.

Key Responsibilities:

Serve as primary administrator for the student conduct management system (Maxient), processing and managing conduct cases while maintaining confidential records for compliance and reporting\nCoordinate logistics for conduct meetings, hearings, and appeals, including scheduling, notifications, and communication with students and campus partners\nProcess and respond to student absence notification requests, student concerns, and conduct history requests\nAssist in tracking data for assessment, generating reports, analyzing trends, outcomes and continuous improvement\nServe as primary contact for office and provide administrative support including calendar coordination and workflow tracking\nOversee office payments, purchasing, supply inventory, and student fee processing\nCoordinate student employee schedules, onboarding, and daily workflows while recommending updates to office procedures to improve efficiency\nProvide administrative support for the student leadership development program, including assisting with the advising or peer mentors\nAssist with departmental communications and website updates\nOther duties as assigned\nMinimum Qualifications A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary Preferred Qualifications Proficiency with data management systems, particularly Maxient or similar case management platforms, Microsoft Office Suite, PeopleSoft, and Adobe\nStrong organizational skills, attention to detail, and ability to manage multiple priorities and complex workflows\nExcellent interpersonal, communication, and customer service skills with ability to work collaboratively across departments\nAnticipated Hiring Range The anticipated hiring range for this position has been established as $19.25-$20.87 hourly. Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements. Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade:

GGS 8\n

University Title:

SENIOR STUDENT SUPPORT SPECIALIST

\nTo review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR. Application Deadline Applications will be accepted until this position is filled. Sponsorship Information Employment visa sponsorship is not available for this position. Community Information University Information\nMissouri S&T is one of the nation's leading research universities with over 100-degree programs in 39 disciplines. It was founded in 1870 as one of the first technological institutions west of the Mississippi River. Located about 100 miles west of St. Louis in the vibrant community of Rolla, Missouri S&T is an accessible, safe, and friendly campus surrounded by Ozarks' scenery. Missouri S&T offers undergraduate degrees in engineering, the sciences, liberal arts, humanities, and business, with M.S. and Ph.D. programs available in many of the science and engineering programs. With over 7,000 students and 300 faculty, Missouri S&T is big enough to accommodate a broad population, yet small enough for individuals to build high visibility and impactful careers. About Rolla\nRolla, Missouri offers several great advantages that help individuals enjoy a high quality of life. Rolla is an ideal place for families, with its low cost of living, excellent schools, safe neighborhoods, and a range of recreational activities suitable for all ages. The Ozark Scenic Riverways and beautiful landscapes offers abundant opportunities for outdoor enthusiasts of every lifestyle. With its vibrant community, Rolla hosts multiple events, concerts, art exhibitions, and theater performances throughout the year. The university's Leach Theatre showcases nationally renowned performers for campus and community alike. Overall, living in Rolla offers a high quality of life with a supportive community, affordable living, beautiful natural surroundings, and numerous opportunities for personal and professional growth. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. 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