Associate Director of Residence Life, Student Outreach & Assessment -

This is a live-on campus position. As a condition of employment, the Associate Director of Residence Life, Student Outreach and Assessment is required to reside in university-provided housing on the campus of Western Carolina University in Cullowhee, NC. This position is designated as exempt from the State of North Carolina Human Resources Act (EHRA). The Associate Director of Residence Life, Student Outreach and Assessment, serves as a member of the central management team, advancing the academic mission of the Office of Residence Life, the Department of Residential Living, and Western Carolina University. This position bridges academics and residential life by integrating the university's educational priorities into the residential experience while supervising three Residential Case Managers.

Key responsibilities include:

Leading residential learning communities and departmental retention initiatives that support student success Providing departmental leadership in staff selection, training, and professional development Serving as a consultant to residence life staff on academic integration and student support strategies Conducting comprehensive assessment of residential programs and services to ensure continuous improvement Developing and delivering training on supporting at-risk and vulnerable student populations The Associate Director reports to the Director of Residence Life. Minimum Qualifications Interested candidates must be legally authorized to work in the United States without the need for employment sponsorship or any other immigration-related assistance. Master's Degree in College Student Personnel, Education, Human Services, Higher Education in Student Affairs or related field. Minimum of three (3) years demonstrated experience coordinating student learning activities in a higher education environment. Preferred Qualifications Two (2) or more years of experience designing and implementing academic initiatives within residential settings, such as living and learning communities, first-year experience programs, or faculty collaborations. Two (2) or more years of experience in academic support or enhancement roles, including teaching, peer mentoring coordination, or residential academic programming. Demonstrated experience developing assessment instruments, evaluation plans, surveys, or data analysis reports to measure program effectiveness. Five (5) or more years of progressive leadership experience in residence life, student affairs, housing operations, or related student-centered field. Two (2) or more years of direct supervisory experience managing undergraduate and/or graduate student staff, including hiring, training, and performance evaluation. Position Type Permanent Full-Time Number of Hours Per Week 40 Number of Months Per Year 12 Posting Text Open Date 03/25/2026 Close Date Open Until Filled Yes Special Instructions to Applicants To be considered, you must apply online. Please include a cover letter, resume, and a list of professional references to complete the application process. Review of applications will begin immediately and will continue until a candidate has been selected for hire. For questions or additional information, please contact Stephanie Sue Rowell at shelmers@wcu.edu Background/E-Verify Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify . Proper documentation of identity and employability are required at the time of employment. Credential Verification All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements. EOE Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu. University Safety The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.