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The University of North Carolina Greensboro

Assistant Dean of Students (Case Manager)

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Job Description

Assistant Dean of Students (Case Manager) The University of North Carolina Greensboro
  • 4.2 Greensboro, NC Job Details Permanent | Full-time $60,000
  • $63,000 a year 16 hours ago Qualifications Individual crisis management Academic institution experience Crisis management (risk management strategy) Conducting training sessions Experience at colleges/universities Community relationship building University experience Full Job Description Position Type Staff Position Eclass EP
  • EHRA 12 mo leave earning University Information Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study.
UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit The mission of the Dean of Students Office is to initiate learner-centered programs and services that foster a culture of care conducive to academic and personal development. Position Summary This Assistant Dean of Students (Case Manager) position is primarily responsible for the case management and outreach functions of both the Behavioral Assessment Team (BAT) and the Erase Hate campaign. The multidisciplinary Behavioral Assessment Team focuses on early intervention strategies for students who may be at risk of harming themselves or pose a significant disruption to the living, learning, or work environment. This position serves on the Behavioral Assessment Team and is responsible for managing case intake information, engaging in ongoing case evaluations, coordinating follow-up with active and inactive cases, providing updates regarding concerning and disruptive behavior, soliciting pertinent information from campus partners to support informed decision making, and maintaining continuity of care across service providers. Minimum Qualifications Relevant Master's degree required; for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant undergraduate degree and relevant experience in substitution. Minimum of 5 years post-master's full-time experience and higher education or similar setting where the applicant contributes to student wellbeing and success within a higher education setting. Successful candidates must have the ability to work effectively in teams and individually in a fast-paced environment. Proven ability to prioritize work appropriately and adapt quickly to changing priorities as well as work independently on multiple tasks and deal effectively with conflicting priorities. Knowledge of principles and practices around diversity, inclusion, and other related topics, student case management, crisis management, student conduct and familiarity with restorative justice and other related practices. Strong communication skills and ability to present and facilitate training. Candidates must have a willingness to work some evenings and weekends. Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Ability to understand the University environment, work collaboratively with on and off-campus partners, and build and sustain relationships with a diverse population of students, faculty, staff, parents/families, and community partners to address a wide array of situations. Experience handling confidential and sensitive information and situations with diplomacy, exercising excellent judgment that is congruent with federal, state, and university policy. Superior critical thinking and organization skills and experience developing and administering assessment tools. Special Instructions to Applicants Recruitment Range $60,000
  • $63,000 Org
  • Department Dean of Students
  • 44503 Job Open Date 09/17/2026 For Best Consideration Date 10/01/2026 Job Close Date Open Until Filled Yes
FTE 1.000
Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Exempt