2707\nVacancy Type\tProbationary Permanent Full Time\nMin T/E Requirements High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. FTE\t1\nPosition Overall Competency Level\tJ\nRecruitment Range\t$36,894
$38,262\nAnticipated Hiring Range\t$38,262\nPosition #\t2707\nFLSA Status\tNon-Exempt\nMonths per year\t12\nWork Schedule =e.g. 8-500\t8:00 a.m.
5:00 p.

m.\nWork Schedule Type\tFirst Shift\nIs this a grant funded position?\tNo\nIf yes, please indicate the end date of the grant.(if applicable) n/a Primary Purpose of Organization Unit The College of Business and Economics changes lives through education. It prepares students for careers in accounting, economics, entrepreneurship, finance, international business, management, marketing, financial services and supply change management. Primary Purpose of Position Supports the Associate Dean, Department Chairs, and the Passport Program in the College of Business and Economics by interacting with students, Business faculty and others. Job Description Student Support and Faculty Assistance (45%)\nGo Beyond 2031

Pillar 1: Student Success Serves as the primary point of contact for the Thomas College of Business and Economics by answering, screening, and directing telephone calls, emails, and visitors.

\nProvides exceptional customer service to students, prospective students, parents, faculty, staff, alumni, employers, and external constituents, directing inquiries to the appropriate university offices when necessary.\nProvides guidance to students regarding university procedures, including academic requirements, registration, drop/add, withdrawals, and referral to appropriate campus resources.\nAssists with faculty personnel processes, including onboarding of new faculty and related documentation to support continuity of instruction and student success. Go Beyond 2031

Pillar 2: Employee Success Provides administrative support to the Dean, Department Chairs, faculty, and college leadership in the daily operation of the College.

\nCoordinates travel arrangements, hotel accommodations, procurement requests, and other administrative activities in accordance with university policies.\nCoordinates with publishers and vendors regarding instructional materials, supplies, and departmental needs.\nAssists with supervision and training of student employees and work-study students, as assigned. Go Beyond 2031

Pillar 3: Community Engagement Assists with planning and coordinating meetings, workshops, special events, advisory board meetings, recognition ceremonies, and other college activities.

Work outside normal business hours may occasionally be required.\nCoordinates logistics and administrative support for guest speakers, advisory board members, alumni, employers, and community partners participating in College activities. Go Beyond 2031

Pillar 4: Institutional Excellence Receives, sorts, and distributes incoming mail and deliveries for the College.\nMaintains professional communications and administrative processes that support the efficient operation of the College.\nPerforms other duties as assigned by the Dean. Passport Program Support (35%)\nGo Beyond 2031
Pillar 1: Student Success Provides administrative support for the Passport to Professional Success Program.

\nAssists with student participation tracking, communications, scheduling, reporting, and documentation.\nCoordinates logistics for Passport programming, workshops, and events.\nAssists students, faculty, and staff with Passport-related questions and processes.\nMaintains Passport records and assists with data collection and reporting. Go Beyond 2031

Pillar 2: Employee Success Supports faculty and staff participating in Passport programming and related student engagement initiatives. Go Beyond 2031
Pillar 3: Community Engagement Assists with coordinating Passport activities involving employers, alumni, and community partners. Go Beyond 2031
Pillar 4: Institutional Excellence Supports continuous improvement initiatives related to the Passport Program.\nAssists in maintaining accurate Passport records and documentation to support institutional reporting and assessment. Reports and Records (10%)\nGo Beyond 2031
Pillar 1: Student Success Processes registration overrides and other student record transactions as directed by the Dean or college leadership.\nTracks faculty advising assignments and assists students in identifying their assigned advisors.\nAssists with prerequisite notifications and administrative course drops as directed. Go Beyond 2031
Pillar 2: Employee Success Records minutes for college meetings and prepares them for review, approval, and distribution.\nAssists in preparing reports, spreadsheets, correspondence, and other administrative documents supporting College operations. Go Beyond 2031
Pillar 4: Institutional Excellence Maintains confidentiality of student, faculty, staff, and university records in accordance with university policies and applicable regulations.

\nEnters and maintains course scheduling information and related academic data within university scheduling systems.\nAssists with course scheduling entry, revisions, and maintenance of scheduling records. File Maintenance (5%)\nGo Beyond 2031

Pillar 2: Employee Success Collects, organizes, and maintains course syllabi and other academic records.\nCompiles student evaluation reports, distributes results to faculty, and maintains confidential files.\nTracks textbook adoptions and communicates submission deadlines to faculty. Go Beyond 2031
Pillar 4: Institutional Excellence Maintains departmental files, forms, records, and electronic document repositories in accordance with university record retention guidelines. Facilities Management (5%)\nGo Beyond 2031
Pillar 1: Student Success Coordinates maintenance requests for classrooms, offices, conference rooms, laboratories, and instructional equipment to ensure an effective learning environment. Go Beyond 2031
Pillar 2: Employee Success Maintains office and instructional supplies for faculty and staff.\nAssists with building access and key distribution in accordance with university procedures. Go Beyond 2031
Pillar 3: Community Engagement Coordinates room reservations and event scheduling through the university scheduling system (EMS) for College meetings, programs, and community events. Go Beyond 2031
Pillar 4: Institutional Excellence Maintains departmental bulletin boards and approves postings in accordance with university guidelines.

\nMonitors printers, copiers, audiovisual equipment, and other office technology to ensure operational readiness.\nAssists with maintaining the College's electronic display boards and other approved communication platforms. Technological Skills\nSupports All Four Go Beyond 2031 Strategic Pillars Demonstrates proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Banner, EMS, and other university administrative systems.\nUtilizes technology to maintain records, prepare reports, communicate effectively, and support college operations.\nLearns and effectively uses new software applications and technologies adopted by the University and College.\nUtilizes approved AI-enabled technologies and digital tools, where appropriate, to improve operational efficiency, data management, communication, and customer service while maintaining data privacy and institutional security. Management Preference Preference will be given to candidates who possess excellent written and verbal communication skills and who consistently demonstrate the highest standards of professionalism, integrity, discretion, and confidentiality while exercising sound judgment in handling sensitive information. Successful candidates will demonstrate initiative, self-discipline, adaptability, and the ability to work independently with minimal supervision while effectively managing multiple priorities in a fast-paced academic environment. Preference will also be given to individuals with exceptional organizational and customer service skills and the ability to collaborate effectively with faculty, staff, students, administrators, alumni, employers, and other external constituents. Experience with university administrative systems, including Banner or similar enterprise information systems, is highly desirable. Preference will also be given to candidates who demonstrate proficiency with Microsoft Office 365 applications (Outlook, Word, Excel, PowerPoint, Teams), electronic document management systems, and other business productivity software. Candidates should possess the ability and willingness to quickly learn and effectively utilize emerging technologies, including University-approved artificial intelligence (AI) tools, to enhance operational efficiency, communication, reporting, data management, and customer service while maintaining institutional data privacy, confidentiality, and security. Lic or Certification required by statute or regulation N/A\nPosting Information Job Opening Date\t08/14/2026\nJob Closing Date\t08/28/2026\nPosting Category\tAdministrative Support\nPosting Number\t

SPA00750

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