A Residential Services Administrator provides administrative support for the residential services office at a college or university. The office comprehensively programs the experience of living on and off campus in a residence hall.
The SUNY Geneseo Department of Residence Life , in partnership with our residents, cultivates an inclusive living and learning environment that sparks engagement, encourages and fosters well being, and inspires a feeling of belonging for all students who live in our community. The Area Coordinator is a professional position in the SUNY Geneseo Division of Student and Campus Life. As such, the Area Coordinator is expected to fulfill their specific responsibilities in a way that demonstrates an understanding and commitment to the articulated mission and goals of their department, the division of Student & Campus Life, and the College. Area Coordinators are also expected to adhere to the professional and ethical standards promulgated by the professional association with which their department is affiliated. Area Coordinators must display the ability to foster diverse and inclusive relationships, as well as a high degree of cultural humility. Area Coordinators (AC) are live-in professional Residence Life staff members. An Area Coordinator's primary duty is to oversee and develop multiple residence halls (two to four) as residential educators, informed supervisors, connection builders, creative managers, and accurate record-keepers. Where applicable, some ACs will supervise a Residence Director as well. The AC position requires flexibility of work hours, including evening and weekend work. Area Coordinators do not have a traditional 8:00 a.m. - 4:15 p.m. work schedule. As live-on professionals, ACs are considered "essential College personnel," and must have skills in crisis management. Each AC participates in a night and weekend duty schedule, requiring periodic overnight monitoring of a duty phone, the ability to respond to emergency situations, and other related residential duties. Due to the nature of this work, Area Coordinators are required to reside in the apartment provided and assigned by the College via the Department of Residence Life. Responsibilities include informal counseling and co-curricular education of residential students, supervision and development of a student staff of resident assistants, and oversight of residential operations and facilities. Successful Area Coordinators will have academic interests and professional experiences related to residential education, student learning and development, leadership development, civic and social engagement, and the needs of students transitioning to college, particularly first-year and transfer students. The Area Coordinator role is a three-year position designed to support the professional growth of emerging housing and residential life professionals. Through increasing levels of responsibility, intentional supervision, and leadership development opportunities, the AC position serves as a foundational step for individuals seeking to advance their careers in housing, residence life, or student affairs. Applicants are encouraged to view this role as a launch point for their next level of professional leadership. This is a pool posting. Applications are accepted on an ongoing basis. Please read "Special Instructions to Applicant" for details. Required Qualifications
MINIMUM QUALIFICATIONS
Bachelor's degree Strong written and oral communication skills Demonstrated ability to foster diverse and inclusive relationships as well as a high degree of cultural sensitivity Ability to live in the provided on-campus apartment for the duration of employment in the AC position Applicants must be eligible to work in the United States without a visa sponsorship. Preferred Qualifications
PREFERRED QUALIFICATIONS
Master's degree. Professional or paraprofessional experience in residence life or commensurate experience in student affairs. Other Skills Required Successful applicants will have academic interests and experiences that include residential education, implementing residential curriculum, leadership development, a commitment to diversity, civic and social engagement, and an understanding of the needs of students transitioning to college, especially first-year and transfer students. We value colleagues who will be educators outside the classroom, who demonstrate intellectual curiosity and a commitment to academic excellence. By working collaboratively with colleagues both within and beyond the Residence Life department, Area Coordinators help residents foster leadership skills, develop critical reasoning skills, and practice ethical decision-making. Supervision Received This position reports to the Associate or Assistant Director of Residence Life. Supervision Exercised This position supervises undergraduate paraprofessionals: • Resident Assistants • Senior Resident Assistants Some Area Coordinators may have an opportunity to supervise graduate interns.
Posting Number:
S434 Line # to be filled
TBD Open Until Filled:
Yes Salary $51,261 Special Instructions to Applicant Please note: This is a pool posting for the 2026-27 academic year. Applicants will be contacted only if a position becomes available. It may be necessary for you to re-apply on August 1 if still interested next year. Please attach a cover letter, a resume and contact information for three professional references. References will be contacted at the time of interviews. About SUNY Geneseo Mission Statement We are a distinctive public liberal arts college that welcomes and inspires students to develop their knowledge and skills to build a better world. Our supportive, inclusive community is exceptional in cultivating creativity, engagement, and discovery. We find strength in diversity, joy in growth, and fulfillment in lifelong learning. Vision We will cultivate a distinctive, equity-centered, public honors college experience that propels learners to positively impact society. Values The Geneseo campus community is guided by our beliefs in and commitments to the following values:
Learning :
Embracing high expectations for intellectual inquiry, critical thinking, scholarly exploration, and personal growth.
Creativity :
Empowering a spirit of innovation that inspires intellectual curiosity, self-expression, and problem-solving.
Belonging :
Welcoming a diverse campus community that supports and celebrates different identities, promotes equity and inclusion, and respects the ideas and contributions of each individual.
Civic Engagement :
Encouraging active participation grounded in self-reflection, empathy, and an ethical commitment to the common good of our local and global communities.
Sustainability :
Building a culture of well-being that integrates and applies principles of environmental, social, and economic stewardship informed by an understanding of the past and our obligations to the future. Percentage Of Time 35% Percentage Of Time 30% Percentage Of Time 20% Percentage Of Time 10% Percentage Of Time 5% Job Duties/Responsibilities Function 1: Administration of Residence Halls Administer two to four residence halls by supervising hall opening and closing Oversee furniture and key inventories Track occupancy and administer assignments and room changes Maintain office hours in a residence hall office Address damages and manage damage billing Assess building maintenance needs and communicate them effectively Maintain regular communication and collaborative working relationships with custodial, maintenance, and facilities personnel Balance and maintain a budget for hall programming Maintain up-to-date records and files Address quality of life issues in the residence hall Monitor payroll time sheets and mandatory training for RAs Assist with health, safety, and facilities inspections and follow up on identified concerns Ensure residence halls comply with applicable fire, health, and safety regulations and support emergency preparedness efforts Function 2: Community Development Build and sustain positive relationships with residents through availability, accessibility, and intentional outreach Support RA and Hall Council programs Maintain the safety and security of the residence hall Proactively address roommate and community conflicts using mediation and restorative practices when appropriate Provide college life orientation for residents by modeling positive interactions, sending community messages, and encouraging staff to host community meetings Create environments that support students' academic success and personal development Sustain and strengthen connections between students and faculty through intentional engagement and collaboration Develop positive relationships with custodial and maintenance staff Create and oversee the halls' education plans based on the Residence Life Mission and Educational Priority, Learning Goals, and the Student and Campus Life Learning Outcomes Implement elements of the residential curriculum and contribute to the assessment of student learning and engagement Hold student conduct meetings, provide informal counseling, and make appropriate referrals to campus and community resources Participate in emergency preparedness, crisis response, and follow-up care for students of concern Function 3: Staff Development Hire student staff and actively supervise, train, and evaluate Some ACs also supervise a Residence Director Intern and indirectly oversee their residence hall Meet regularly with the paraprofessional staff, both individually and as a team Prioritize active team building, leadership development, and staff well-being Facilitate and/or contribute to student staff training sessions, including fall, mid-year, and in-service training Support staff accountability, professional growth, and performance development through feedback and evaluation Function 4: Institutional Liaison Provide overnight emergency service by serving on the duty rotation Establish/maintain relationships with other College offices Serve as a resource person for needed referrals Participate in Residence Life staff meetings, learning meetings, and professional development opportunities Serve on departmental, divisional, or College committees and working groups as assigned Assist with special projects, coverage needs, and alternative assignments as needed, including summer or break housing operations, conference housing, or staff training initiatives Model professional behavior, communication, and attire Function 5: Professional Development and Contribution to the Field Engage in professional learning opportunities that support advancement in housing and residential life. Attend and contribute to departmental trainings, workshops, and retreats. Contribute to a culture of learning by sharing professional insights, best practices, and lessons learned with colleagues. Demonstrate increasing leadership capacity and readiness for advanced professional roles over the course of the appointment.
