Job Description
Company Description:
Franklin & Marshall College is a residential college dedicated to excellence in undergraduate liberal education arts. Its aims are to inspire in young people of high promise and diverse backgrounds a genuine and enduring love for learning, to teach them to read, write, and think critically, to instill in them the capacity for both independent and collaborative action, and to educate them to explore and understand the natural, social, and cultural worlds in which they live. In so doing, the College seeks to foster in its students' qualities of intellect, creativity, and character, that they may live fulfilling lives and contribute meaningfully to their occupations, their communities, and their world. To learn more about Lancaster, please go to https://landinlancasterpa.com Job Description:
Franklin & Marshall College is recruiting for a full-time Director of Housing. Job Details:
Location :
F&M Campus - Lancaster, PA Classification :
Full-time, Exempt Schedule :
40 hours, Monday to Friday. Will require evenings and weekends. Reports to : Executive Director of Housing & Residential Life Department :
Residential Life Approved Salary Range :
$68,000 - $74,000 Job Description:
Reporting to the Executive Director of Housing & Residential Life, the Director of Housing is responsible for providing strategic direction for college housing occupancy management, including planning, reporting, communicating, outreach and marketing for F&M's residential portfolio. This position works collaboratively with other offices to resolve housing-related issues on behalf of the students and the college's external housing partners. Essential Functions:
Oversee the assignments lifecycle and room selection process for all student residential assignments within all college-approved housing options. Manage housing operations processes including opening and closing, health and safety inspections, facilities concerns, weekly building walkthroughs, housing policy creation and review, and billing. Partner with the Executive Director of Housing & Residential Life to manage off-campus partnerships with approved housing partners in College Hill, James Street Properties, College Row, and Greek Housing. Work directly and collaboratively with housing partners to resolve issues including but not limited to issues pertaining to leases, subletting, etc. Supervise and direct the Housing Operations Manager on collection, analysis, and reporting of appropriate housing data utilizing the SIS and housing software (THD). Work with the Housing Operations Manager with system functionality and troubleshooting. Work with the Executive Director of Housing & Residential Life and with the relevant Student Affairs staff to address behavioral concerns as part of the student conduct process. Assist with elevated roommate conflicts and high level student concerns. Work collaboratively with the College House Directors and campus partners on the monitoring of students requesting leaves of absence, off-campus study, medical/health related housing accommodations, withdrawals and reinstatements. Implement and conduct training to off-campus students on how to engage constructively with the local community and foster positive relationships with surrounding stakeholders. Educate students about leases, utilities, and living in Lancaster. Engage in campus wide recruitment, retention and yield events such as admitted students day, open houses, and other related events. Handle relevant communications as necessary from the housing email account, housing phone, and social media. Respond to or forward, as appropriate, inquiries from students and families about housing and dining. Participate in administrative on-call duty rotation for on-call emergency response and assist with crisis intervention. Serve as a resource for students during times of personal or academic crisis, collaborating with other campus offices to provide support. All other duties as assigned. Requirements:
Required Qualifications:
Bachelor's Degree. At least 5 years of experience within college housing, student affairs, event coordination or related experience. Proficiency with computer-based housing management systems such as THD, StarRez, ErezLife, and HousingCloud. Knowledge of student development theory and student housing operations practices. Excellent oral, written, interpersonal communication skills. Proficiency in Google Suite Products (Docs, Gmail, Sheets, Slides, Drive) Evidence of a commitment to community and belonging. Valid driver's license. Successful interview. Successful completion of background checks. Preferred Qualifications:
Master's Degree. 7 or more years of experience within college housing, housing operations, student affairs, event coordination or related experience. Working knowledge of laws pertaining to the handling of student records, landlord/tenant issues, property management. Prior experience working in a small liberal arts college setting. Additional Information:
Offers of employment are contingent upon the successful completion of reference checks, a criminal background verification, and verification of credentials. The College will coordinate these verifications. Full-time members of the Franklin & Marshall College professional staff receive competitive starting pay and a comprehensive benefits package that includes health coverage, dental, vision, generous retirement savings plan contributions, education benefits for employees, spouses and dependent children, and enjoy access to all College facilities including dining venues to suit all tastes, recreation and fitness facilities, and libraries, plus access to College performances, lectures, and events. To learn more about our Benefits, please visit our Benefits Page . Franklin & Marshall College is committed to having an inclusive campus community where all members are treated with dignity and respect. As an Equal Opportunity Employer, the College does not discriminate in its hiring or employment practices on the basis of gender/gender-identity, sex, race or ethnicity, color, national origin, religion, age, disability, veteran's status, genetic information, family or marital status, sexual orientation, or any other protected class. Application Instructions:
All submitted materials must be submitted via this online process. We regret we are unable to accept applications or resumes submitted via mail, email, or fax. As you are submitting your application via this online process, please ensure that you provide an accurate email address. You will then receive an acknowledgment indicating that your application materials have been received. Individuals who need accommodations due to a disability in order to submit an application or attend an employment interview should contact Human Resources at (717) 358-3996. If you experience difficulty submitting your resume or cover letter, please CLICK HERE
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