Ticket Office Assistant at Villanova University Ticket Office Assistant at Villanova University in Villanova, Pennsylvania Posted in 19 days ago.

Job Description:

Villanova University Ticket Office Assistant Posting Details Do you have questions about the application process? If so, please refer to the Applicant FAQ's.

Position Information Posting Number:

20260319

V Position Title:

Ticket Office Assistant Posting Type Student Hours/week:

10

Eligibility:

Work study preferred but open to all students Semester 2026-2027 Academic Year Location Detailed Work Schedule Weeknight and weekend athletic events.

Number of positions:

12

Department:

728-Athl -

Ticket Office Contact Name:

Eryn Schultz Contact Phone/Extension:

eschul03@villanova.edu

Position Summary Information Job Description Summary:

In accordance with established policies and procedures, the Ticket Office Assistant provides exceptional customer service in person at the ticket office on game days for events hosted by Villanova Athletics. Answer customer inquiries and process ticket sales via walk-up orders. Responsible for daily reconciliation of ticket sales and payments. Other assignments may include but are not limited to the compliance pass entrance, will-call distribution and scanning operations. Perform other tasks as assigned by the Ticket Office staff.

Requirements:

Experience in an in-person customer service position. Familiarity with MS Office applications (Word/Excel). Applicants should be dependable, punctual and possess effective communication and problem solving skills, as well as strong attention to detail. Must have a customer-friendly personality and project a positive image of the University and the Athletics Department to fans, donors, staff, students, alumni, and other groups. Must be able to multi-task and work in a fast-paced environment. Must be able to work weeknights and weekends as needed for events, including working all home football games. Must have reliable transportation to and from athletic events.

Additional Information:

Athletic ticketed sports throughout the 2026- 2027 seasons include: Football, Volleyball, Women's and Men's Basketball, and Men's and Women's Lacrosse.1-2 years customer service experience preferred but not required.

Please attach a resume, cover letter and a copy of your VU Class Schedule.

Physical Demands Summary:

Some jobs require lifting, extensive walking and/or lengthy periods of standing along with exposure to both natural (i.e. weather) and event (i.e. music/crowd volume) related elements

Wage Rate:

$11.25 Posting Detail Information Closing Date (11:59pm ET): Open Until Filled Yes Posting Specific Questions Required fields are indicated with an asterisk (

• ).

• Are you currently a registered Villanova student? Yes No
• Are you eligible for work study? Yes No I don't know
• What is your availability? (days and times) (Open Ended Question)
• Have you ever worked on campus before? If "Y", what department and semester/year? (Open Ended Question)
• I understand that satisfactory attendance in all academic classes is required to maintain student employment at Villanova University.

Yes No Optional Applicant Documents:

Required Documents Optional Documents Cover Letter / Letter of Interest Other Document Resume / Curriculum Vitae Equal employment opportunity, including veterans and individuals with disabilities.

PI286444162

Salary:

$11.00