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Salve Regina University

Enrollment Services Assistant

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Job Description

About Salve Regina University:
Salve Regina University, ranked as one of the most transformative colleges in the United States by Money Magazine, is a comprehensive Catholic University located in the scenic coastal community of Newport, Rhode Island. The University's commitment to academic success and personal discovery extends beyond its historic campus into a dynamic world where the application of higher thinking and skill are most valued. Salve Regina offers bachelor's and master's degree programs, graduate certificates, and doctoral programs in humanities, international relations and nursing. Enrollment includes more than 2,600 undergraduate and graduate students from across the U.S. and around the world.
Job Description:
This position is eligible for up to two days remote work per week.
BASIC FUNCTION
The Enrollment Services Assistant provides necessary clerical and reception support to the office of Admission in pursuit of enrolling and retaining students at the University.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Office of Admissions Provide phone support for the admissions and university main lines. Data entry into the
SLATE CRM
including, but not limited to: Inquiry cards Materials for checklists Address or other record updates Admit withdrawals Deposits Assist with the decision letter process including signing letters, prepping decision packs. Data projects in Slate and Colleague to maintain data integrity (i.e. consolidation of duplicate records and schools.) Serve as Ochre Court Receptionist when needed (for daily lunch coverage and longer as needed for sick/vacation time by primary Receptionist), greeting visitors to campus, answering basic questions, directing visitors to campus offices, class visit support, and pre-announcing visitors to Ochre Court offices as necessary and appropriate. Order office supplies and maintain inventory. Support the overall work of the operations team and the Director of Admissions Systems & Operations.
OTHER DUTIES AND RESPONSIBILITIES
Shipping materials, as needed. Managing book awards for high school partners. Event support, as needed. Other projects to support the office and any new initiatives.
LICENSES, TOOLS, AND EQUIPMENT
N/A
ENVIRONMENTAL CONDITIONS
The incumbent is not substantially exposed to adverse environmental conditions.
Requirements:
Required :
A high school diploma or GED and previous office support experience is required. Must be a self-starter and willing to assume responsibility. Must be accurate in detail. Strong communication skills required with the ability to deal with a wide variety of people served by Enrollment Management. Strong interpersonal skills and the ability to work effectively with a traditional college-aged student population are required. Must be able to handle difficult clients/students. Must be able to work as part of an office team. Confidentiality is of the utmost importance. Must be willing to work nights and weekends, as needed.
Preferred :
Proficiency in Microsoft Office programs is required with knowledge of Slate (or another CRM) preferred.
Additional Information:
Salve Regina University offers generous benefits to eligible employees including (waiting periods apply): health, dental and vision coverage available on the first of the month following date of hire 403(b) retirement plan through TIAA with employee and employer contributions as well as access to advising services long-term disability coverage employer-paid life and AD&D insurance up to 100% free tuition at Salve for eligible employees and qualified dependents robust wellness program and free access to the on-campus Fitness Center Other available benefits include: supplemental life insurance for employees and dependents supplemental insurance coverage through Aflac Tuition Exchange scholarship program. Application available for qualified dependents of eligible employees working full-time discounted pet insurance through ASPCA student loan forgiveness assistance program (SAVI) employee Assistance Program through Health Advocate flexible spending health and dependent care accounts health savings accounts 529 collegebound saver program paid parental leave and adoption assistance For more detailed information on Salve's benefits, visit https://salve.edu/human-resources/benefits . Salve Regina University strives to cultivate belonging values through diversity, equity inclusion in order to foster a welcoming culture for our staff, faculty and students, as well as the wider community. Salve Regina University embraces all people with grace. No matter the path traveled to get here, the University acknowledges that many identities will intersect. Salve Regina belongs to all in its community.
Application Instructions:
Applicants must apply online for any open staff and faculty positions by providing a cover-letter and resume. Pre-employment background checks and reference checks are required of successful candidates. Salve Regina University participates in E-verify. Please provide three professional references (1 current/former supervisor, 2 colleagues). If you are selected as one of our finalists applicants for the position, we will request the referee's you listed in your application to complete a reference screening form. By adding your referee's contact information below, you consent to allow Salve Regina University to contact your referee's for written references.
URL:
www.salve.edu